--- title: "Emergency Alarm and other monitoring MTC" ocid: "ocds-b5fd17-aff161d5-2ed1-43a4-9ba8-89e4f6dac895" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aff161d5-2ed1-43a4-9ba8-89e4f6dac895" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aff161d5-2ed1-43a4-9ba8-89e4f6dac895.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-aff161d5-2ed1-43a4-9ba8-89e4f6dac895.json" source: "Contracts Finder" current_stage: "Award" buyer: "SOUTHAMPTON CITY COUNCIL" published: "2017-07-03" --- # Emergency Alarm and other monitoring MTC Buyer: SOUTHAMPTON CITY COUNCIL Current stage: Award OCID: ocds-b5fd17-aff161d5-2ed1-43a4-9ba8-89e4f6dac895 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-aff161d5-2ed1-43a4-9ba8-89e4f6dac895) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-aff161d5-2ed1-43a4-9ba8-89e4f6dac895.json) ## Summary The procurement process titled "Emergency Alarm and other monitoring MTC" is being conducted by Southampton City Council, focusing on the industry category of Alarm-monitoring services. Situated in Southampton, England, this tender is currently in the Award stage following its completion date of 12th May 2017. The associated contract period is set to commence on 1st June 2017 and will conclude on 31st May 2020. Interested parties were required to submit their proposals by 6th February 2017. This was an open procurement process, allowing for wide participation from suppliers. This tender presents significant opportunities for businesses engaged in the provision of emergency monitoring services and maintenance solutions, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies that specialise in alarm systems, remote monitoring, and related technologies would find themselves well-suited to compete for this contract, as the successful contractor will oversee critical emergency safety measures for elderly and vulnerable individuals in supported housing. ## Notice Southampton City Council (SCC) provides an emergency monitoring service for over 3,800 elderly/vulnerable people living independently within supported housing through warden call systems. These systems provide emergency support and assistance that are potentially life critical to our customers. For this reason there are robust business continuity arrangements in place to ensure that this service remains fully operational 24/7. The successful contractor will be expected to observe the critical nature of these systems and ensure that the appropriate response is given, especially to critical events when the service is unavailable to customers. The range of services required include, but is not limited to: Emergency alarm systems; Small number of access control systems to residential blocks Remote monitoring including rooftop plant rooms (e.g. Weston). The purpose of this contract is to provide a comprehensive, high quality and cost-effective planned preventative and reactive maintenance service with a single company for a period of 36 months extension, subject to a quality review. Additional information: Applicants will be required to apply via "Supply Southampton" website which can be accessed via, https://supplysouthampton.esourcingportal.com/ where you can register your details and access documentation. All documentation including questionnaires must be completed and submitted by no later than the time/date indicated. The Council undertakes to use reasonable endeavours to hold confidential any information provided in the proposal submitted, subject to the Council's obligations under law, including the Freedom of Information Act 2000. If the applicant considers that any of the information submitted in the proposal should not be disclosed because of its sensitivity then this should be stated with the reason for considering it sensitive. The Council will then consider the sensitivity statement before replying to any request received under the Freedom of Information Act 2000. Any enquiries regarding the tender process must be directed through the Curtis Fitch Messaging System. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ade60ae8-e1b4-4c2f-914e-ef210aa919de | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Jul 2017 | | Submission deadline | 6 Feb 2017 | | Future notice date | Not specified | | Award date | 11 May 2017 | | Contract period | 31 May 2017 - 31 May 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | £120,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOUTHAMPTON CITY COUNCIL | | Locality | SOUTHAMPTON | | Post town | Southampton | | Postcode | SO14 7FP | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ32 Southampton | | Local authority | Southampton | | Electoral ward | Bargate | | Westminster constituency | Southampton Itchen | | Delivery location | TLJ South East (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | THE ALARMING | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79711000 - Alarm-monitoring services ## Release History - 3 Jul 2017 at 13:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ade60ae8-e1b4-4c2f-914e-ef210aa919de - 20 Dec 2016 at 10:38 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/12164fa1-0706-463d-b7c2-fbcaa80b453b ## Documents - https://www.contractsfinder.service.gov.uk/Notice/ade60ae8-e1b4-4c2f-914e-ef210aa919de 3rd July 2017 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/12164fa1-0706-463d-b7c2-fbcaa80b453b 20th December 2016 - Opportunity notice on Contracts Finder - https://supplysouthampton.esourcingportal.com Procurement Portal ## Notice URLs - https://supplysouthampton.esourcingportal.com/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aff161d5-2ed1-43a4-9ba8-89e4f6dac895. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aff161d5-2ed1-43a4-9ba8-89e4f6dac895.json.