---
title: "Managed IT Hardware & Support Service"
ocid: "ocds-b5fd17-aff87b6e-2793-4912-8051-d839e6565e59"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aff87b6e-2793-4912-8051-d839e6565e59"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aff87b6e-2793-4912-8051-d839e6565e59.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-aff87b6e-2793-4912-8051-d839e6565e59.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFGEM"
published: "2025-04-07"
---

# Managed IT Hardware & Support Service

Buyer: OFGEM  
Current stage: Award  
OCID: ocds-b5fd17-aff87b6e-2793-4912-8051-d839e6565e59

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-aff87b6e-2793-4912-8051-d839e6565e59)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-aff87b6e-2793-4912-8051-d839e6565e59.json)

## Summary

The contracting process for "Managed IT Hardware & Support Service" has been awarded by Ofgem, based in London, England. This contract covers the supply, build, delivery, and collection of laptops, associated hardware and accessories, smartphones, and tablets, as well as support services for faulty devices and asset management services. The procurement process utilised an open procedure and has an estimated value of £10,000,000 GBP. Key dates include the end of the tender period on 1 January 2025 and the contract period running from 24 February 2025 to 23 February 2029. This contract is under the industry category "Hardware", with additional classifications in support and installation services. The procurement phase has transitioned to the award stage, with the contract awarded to Stone Technologies Ltd t/a Converge Technology Solutions UK Ltd on 21 February 2025.

This tender represents a significant opportunity for businesses involved in IT hardware and support services to expand their portfolios by partnering with a major regulatory body like Ofgem. Businesses that specialise in providing comprehensive IT solutions, including hardware supply, installation, maintenance, and technical support, will find this contract particularly suited to their expertise. Small and medium-sized enterprises (SMEs) are encouraged to compete, as the procurement process includes provisions favouring SME participation. This contract allows businesses to secure a long-term relationship with a key player in the energy sector, enabling substantial growth and stability over the next four years.

## Notice

This contract is for the supply, build, delivery and collection of laptops, associated hardware and accessories, smart phones and table devices. The supplier will also be required to provide support services for faulty / broken devices and asset management services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/15db657b-48db-4cab-b8a2-5a884804957e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2025 |
| Submission deadline | 1 Jan 2025 |
| Future notice date | Not specified |
| Award date | 21 Feb 2025 |
| Contract period | 24 Feb 2025 - 23 Feb 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,000,000 |
| Lots value | Not specified |
| Awards value | £10,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFGEM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | STONE TECHNOLOGIES LTD T/A CONVERGE TECHNOLOGY SOLUTIONS |

## CPV Codes

### Divisions

- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 50 - Repair and maintenance services
- 51 - Installation services (except software)
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 44316400 - Hardware
- 50000000 - Repair and maintenance services
- 50324000 - Support services of personal computers
- 51100000 - Installation services of electrical and mechanical equipment
- 51110000 - Installation services of electrical equipment
- 72610000 - Computer support services
- 72611000 - Technical computer support services

## Release History

- 7 Apr 2025 at 16:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/15db657b-48db-4cab-b8a2-5a884804957e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/15db657b-48db-4cab-b8a2-5a884804957e
  7th April 2025 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=APR169609
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofgem.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aff87b6e-2793-4912-8051-d839e6565e59. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aff87b6e-2793-4912-8051-d839e6565e59.json.