---
title: "Appointment of a Supplier for the provision of Alarm Response call-monitoring services to Council owned properties"
ocid: "ocds-b5fd17-b01b797f-ab74-4c0f-8665-1296540ff1d8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b01b797f-ab74-4c0f-8665-1296540ff1d8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b01b797f-ab74-4c0f-8665-1296540ff1d8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b01b797f-ab74-4c0f-8665-1296540ff1d8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EPPING FOREST DISTRICT COUNCIL"
published: "2024-04-17"
---

# Appointment of a Supplier for the provision of Alarm Response call-monitoring services to Council owned properties

Buyer: EPPING FOREST DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-b01b797f-ab74-4c0f-8665-1296540ff1d8

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## Summary

The Epping Forest District Council has completed the procurement process for the "Appointment of a Supplier for the provision of Alarm Response call-monitoring services to Council owned properties" contract. The contract falls under the services category, with a total value of GBP 114,010. The procurement method was selective, involving a call-off from a framework agreement. The contract period is scheduled to start on June 1, 2024, and end on May 31, 2029. The tender period ended on February 15, 2024. The awarded supplier is Appello Smart Living Solutions Limited, with the contract awarded on March 6, 2024.

This procurement opportunity for Alarm Response call-monitoring services by the Epping Forest District Council is suited for businesses providing such services on a large scale. The contract duration from June 1, 2024, to May 31, 2029, presents a long-term business opportunity for companies in the technology-enabled living sector. Businesses with expertise in telephone-answering and alarm-monitoring services are well-placed to compete for this contract and support the Council in meeting its property monitoring needs effectively.

## Notice

Appointment of a Supplier for the provision of Alarm Response call-monitoring services to Council owned properties

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/204898e3-d7d5-40e0-98b4-061e73867385 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Apr 2024 |
| Submission deadline | 15 Feb 2024 |
| Future notice date | Not specified |
| Award date | 6 Mar 2024 |
| Contract period | 31 May 2024 - 31 May 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £114,010 |
| Lots value | Not specified |
| Awards value | £114,010 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EPPING FOREST DISTRICT COUNCIL |
| Locality | EPPING |
| Post town | Chelmsford |
| Postcode | CM16 4BZ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH35 West Essex |
| Local authority | Epping Forest |
| Electoral ward | Epping West & Rural |
| Westminster constituency | Epping Forest |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | APPELLO SMART LIVING SOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79510000 - Telephone-answering services
- 79711000 - Alarm-monitoring services

## Release History

- 17 Apr 2024 at 09:59 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/204898e3-d7d5-40e0-98b4-061e73867385
- 9 Apr 2024 at 15:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/204898e3-d7d5-40e0-98b4-061e73867385

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/204898e3-d7d5-40e0-98b4-061e73867385
  17th April 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b01b797f-ab74-4c0f-8665-1296540ff1d8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b01b797f-ab74-4c0f-8665-1296540ff1d8.json.