---
title: "Out Of Hours Service Provider"
ocid: "ocds-b5fd17-b05a313e-9735-4ada-bf9d-7ab40b6771d5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b05a313e-9735-4ada-bf9d-7ab40b6771d5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b05a313e-9735-4ada-bf9d-7ab40b6771d5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b05a313e-9735-4ada-bf9d-7ab40b6771d5.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "GOLDING HOMES"
published: "2024-08-22"
---

# Out Of Hours Service Provider

Buyer: GOLDING HOMES  
Current stage: Tender  
OCID: ocds-b5fd17-b05a313e-9735-4ada-bf9d-7ab40b6771d5

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## Summary

The public procurement contracting process is initiated by Golding Homes for the provision of an "Out Of Hours Service Provider". This procurement is classified under the "Call centre" category (CPV code 79512000) and aims to secure out-of-hours call coverage services. The procurement is in the Tender stage, with bids invited through an open procedure. The services are to be delivered in the South East region of the United Kingdom. The tender period concludes on 23rd September 2024, with a contract period running from 1st February 2025 to 31st January 2030.

This tender offers substantial opportunities for businesses involved in call centre operations or out-of-hours customer service solutions. Companies with a robust infrastructure to handle high-volume calls and those with a proven track record in similar services stand to benefit. Although this specific procurement is not targeted at SMEs or VCSEs, larger call service providers or those seeking to expand their portfolio in the public sector could find significant growth opportunities in partnering with Golding Homes.

## Notice

Out Of Hours Call cover

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/88826c6a-15d7-48ec-99a2-e13d10640a76 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Aug 2024 |
| Submission deadline | 23 Sep 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Feb 2025 - 31 Jan 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GOLDING HOMES |
| Locality | MAIDSTONE |
| Post town | Rochester |
| Postcode | ME14 1ST |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Maidstone |
| Electoral ward | Penenden Heath |
| Westminster constituency | Maidstone and Malling |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 22 Aug 2024 at 16:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/88826c6a-15d7-48ec-99a2-e13d10640a76

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/88826c6a-15d7-48ec-99a2-e13d10640a76
  22nd August 2024 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=AUG168598
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.goldinghomes.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b05a313e-9735-4ada-bf9d-7ab40b6771d5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b05a313e-9735-4ada-bf9d-7ab40b6771d5.json.