---
title: "RA234155 - Telephony Maintenance - Phone Systems & Software"
ocid: "ocds-b5fd17-b07a9e06-3996-40ff-b162-8808e48912c6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b07a9e06-3996-40ff-b162-8808e48912c6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b07a9e06-3996-40ff-b162-8808e48912c6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b07a9e06-3996-40ff-b162-8808e48912c6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SHROPSHIRE HEALTHCARE PROCUREMENT SERVICE"
published: "2018-02-20"
---

# RA234155 - Telephony Maintenance - Phone Systems & Software

Buyer: SHROPSHIRE HEALTHCARE PROCUREMENT SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-b07a9e06-3996-40ff-b162-8808e48912c6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b07a9e06-3996-40ff-b162-8808e48912c6)  
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## Summary

The Shropshire Healthcare Procurement Service is conducting a tender for the provision of telephony maintenance services, specifically focusing on phone systems and software. This procurement process, titled "RA234155 - Telephony Maintenance - Phone Systems & Software," is classified under the industry category of office machinery, equipment, and supplies (CPV Code: 30100000). The tender is located at two sites in Shrewsbury (postcode SY3 8XQ) and Telford (postcode TF1 6TF). The open tender method allows for a wide range of suppliers to submit proposals, with the submission deadline set for 9 February 2018. The awarded contract period will commence shortly after the closing date, running from 20 February 2018 for a duration of three years, with a contract value of £36,500.

This tender presents a significant opportunity for businesses within the telecommunication and IT services sectors, particularly those specialising in telephony and maintenance of communication systems. Small to medium-sized enterprises (SMEs) are encouraged to participate, as the procurement is suitable for such companies. Interested businesses should be prepared to provide competitive proposals that meet the NHS Terms & Conditions attached to the tender. Additionally, companies that can offer 'white label software assurance' in collaboration with Mitel Networks Ltd may find an advantageous position in this bidding process.

## Notice

Please complete & return the enclosed quote to supply the Shrewsbury & Telford Hospital NHS Trust with a 3 year agreement (sites at SY3 8XQ & TF1 6TF) for attached list of Equipment & Software at each location. Trust gives permission for vendors to contact Mitel for a 'white label software assurance' quote. Please Note Terms of Offer and NHS Terms & Conditions attached which will govern any agreement awarded following this exercise. Trust reserves the right to NOT award against this exercise if no suitably cost effective proposals received. - To access this competition: login to https://suppliers.multiquote.com and view the opportunity RA234155. Not registered on MultiQuote - visit https://suppliers.multiquote.com then register and quote RA234155 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3842f0f1-7107-41d7-bc69-019e73fe5192 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2018 |
| Submission deadline | 20 Feb 2018 |
| Future notice date | Not specified |
| Award date | 20 Feb 2018 |
| Contract period | 21 Feb 2018 - 22 Feb 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £36,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHROPSHIRE HEALTHCARE PROCUREMENT SERVICE |
| Locality | SHREWSBURY |
| Post town | Shrewsbury |
| Postcode | SY3 8XQ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG22 Shropshire |
| Local authority | Shropshire |
| Electoral ward | Bowbrook |
| Westminster constituency | Shrewsbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MITEL NETWORKS |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30100000 - Office machinery, equipment and supplies except computers, printers and furniture

## Release History

- 20 Feb 2018 at 13:08 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3842f0f1-7107-41d7-bc69-019e73fe5192
- 9 Feb 2018 at 15:32 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3842f0f1-7107-41d7-bc69-019e73fe5192
- 2 Feb 2018 at 16:17 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3842f0f1-7107-41d7-bc69-019e73fe5192
- 2 Feb 2018 at 16:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3842f0f1-7107-41d7-bc69-019e73fe5192

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3842f0f1-7107-41d7-bc69-019e73fe5192
  20th February 2018 - Opportunity notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b07a9e06-3996-40ff-b162-8808e48912c6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b07a9e06-3996-40ff-b162-8808e48912c6.json.
