---
title: "Promoting Compliance: OS Digital Support Service Design"
ocid: "ocds-b5fd17-b07adf0f-8bc1-4fc8-87d8-ebf3afa4346f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b07adf0f-8bc1-4fc8-87d8-ebf3afa4346f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b07adf0f-8bc1-4fc8-87d8-ebf3afa4346f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b07adf0f-8bc1-4fc8-87d8-ebf3afa4346f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFCOM"
published: "2024-07-25"
---

# Promoting Compliance: OS Digital Support Service Design

Buyer: OFCOM  
Current stage: Award  
OCID: ocds-b5fd17-b07adf0f-8bc1-4fc8-87d8-ebf3afa4346f

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## Summary

Ofcom has completed the procurement process for the "Promoting Compliance: OS Digital Support Service Design" project, classified under CPV 72000000 for IT services: consulting, software development, Internet and support. The project aims to assist SMEs and other businesses affected by the Online Safety Bill through service design and digital delivery programme management. Located at Riverside House, 2A Southwark Bridge Road, London (SE1 9HA), the procurement followed a selective method, specifically a call-off from a framework agreement. This contract began on 9th July 2024 and ends on 8th February 2025, with the award notice published on 25th July 2024 and the tender period closing on 17th June 2024. The total value of the contract is £136,000 GBP.

This tender presents significant opportunities for businesses specialising in IT services, particularly in service design, user experience, and digital delivery programme management. Companies with a robust portfolio in consulting and software development would be well-suited to similar future contracts, especially those with a focus on compliance and digital capabilities for SMEs. The engagement of PA Consulting Services Limited, a large-scale supplier, also indicates that strategic partnerships or consortiums with established firms could be advantageous for smaller entities aiming to win such contracts.

## Notice

Ofcom requires support and advice in the design of an end-to-end digital business support service to support SMEs and other businesses in scope of the Online Safety Bill with compliance, and in the creation of a digital capability roadmap to build, test, deliver and iterate such a service. The scope of the work is focused on two core service areas: * Service design, user experience and prototyping * Digital delivery programme management support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3f53044c-8310-4b03-9910-e92764197ac2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jul 2024 |
| Submission deadline | 17 Jun 2024 |
| Future notice date | Not specified |
| Award date | 25 Jun 2024 |
| Contract period | 8 Jul 2024 - 8 Feb 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £136,000 |
| Lots value | Not specified |
| Awards value | £136,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFCOM |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 9HA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | Borough & Bankside |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PA CONSULTING SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Jul 2024 at 14:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3f53044c-8310-4b03-9910-e92764197ac2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3f53044c-8310-4b03-9910-e92764197ac2
  25th July 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b07adf0f-8bc1-4fc8-87d8-ebf3afa4346f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b07adf0f-8bc1-4fc8-87d8-ebf3afa4346f.json.