---
title: "Contact Centre Wallboard Solution"
ocid: "ocds-b5fd17-b08a7c6d-78d6-4e2b-8c97-526b0fb20f29"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b08a7c6d-78d6-4e2b-8c97-526b0fb20f29"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b08a7c6d-78d6-4e2b-8c97-526b0fb20f29.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b08a7c6d-78d6-4e2b-8c97-526b0fb20f29.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS DIGITAL"
published: "2017-10-27"
---

# Contact Centre Wallboard Solution

Buyer: NHS DIGITAL  
Current stage: Award  
OCID: ocds-b5fd17-b08a7c6d-78d6-4e2b-8c97-526b0fb20f29

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b08a7c6d-78d6-4e2b-8c97-526b0fb20f29)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b08a7c6d-78d6-4e2b-8c97-526b0fb20f29.json)

## Summary

The procurement process involves NHS Digital as the buying organisation, which is seeking a "Contact Centre Wallboard Solution" through a selective procurement method. This contract, valued at £36,404.33, falls under the software package and information systems category. The contract period commenced on 6th July 2017 and is set to conclude on 6th July 2020. The delivery location for the project is within the Yorkshire and the Humber region of the United Kingdom. The significant tender period ended on 12th April 2017, and the award notice was published on 27th October 2017, documenting the contract award to Insight Direct UK.

This tender represents a solid opportunity for companies specialising in software solutions, particularly those offering customer service technology tailored for contact centres. Businesses with expertise in developing and supporting software packages, as well as those equipped to provide ongoing support and maintenance, would be well-placed to compete. The involvement of NHS Digital indicates a focus on high-quality service and compliance with public sector standards, making this an attractive opportunity for reputable firms looking to expand their public sector client base.

## Notice

2Ring Licences and support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a3b8a5e8-f3cd-4876-9522-45303e11cd1d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Oct 2017 |
| Submission deadline | 12 Apr 2017 |
| Future notice date | Not specified |
| Award date | 15 Jun 2017 |
| Contract period | 5 Jul 2017 - 6 Jul 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £36,404 |
| Lots value | Not specified |
| Awards value | £36,404 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DIGITAL |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 6AE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 27 Oct 2017 at 14:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a3b8a5e8-f3cd-4876-9522-45303e11cd1d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a3b8a5e8-f3cd-4876-9522-45303e11cd1d
  27th October 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b08a7c6d-78d6-4e2b-8c97-526b0fb20f29. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b08a7c6d-78d6-4e2b-8c97-526b0fb20f29.json.