---
title: "Open Text Support and Maintenance"
ocid: "ocds-b5fd17-b08faf08-4d0d-443e-ba2f-18de3a8cf126"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b08faf08-4d0d-443e-ba2f-18de3a8cf126"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b08faf08-4d0d-443e-ba2f-18de3a8cf126.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b08faf08-4d0d-443e-ba2f-18de3a8cf126.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL SERVICES COMPENSATION SCHEME LIMITED"
published: "2022-10-07"
---

# Open Text Support and Maintenance

Buyer: FINANCIAL SERVICES COMPENSATION SCHEME LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-b08faf08-4d0d-443e-ba2f-18de3a8cf126

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b08faf08-4d0d-443e-ba2f-18de3a8cf126)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b08faf08-4d0d-443e-ba2f-18de3a8cf126.json)

## Summary

The Financial Services Compensation Scheme Limited awarded the contract for Open Text Support and Maintenance to Open Text UK Limited. The procurement method used was a direct approach through a single tender action. The contract value is £76,063 in GBP. The contract period starts on 1st October 2022 and ends on 30th September 2023.

This tender by the Financial Services Compensation Scheme Limited creates opportunities for businesses, particularly those providing goods in the software package and information systems category. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are suited to compete in this procurement process.

## Notice

OpenText is the Enterprise Document Management System which also houses all the claims correspondence data which is surfaced via Siebel. This is for the annual Support and Maintenance renewal which is required to retain upgrade rights and to get support on the product.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3fb2256a-0c26-4538-91ee-2714a775e5fd |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2022 |
| Submission deadline | 29 Sep 2022 |
| Future notice date | Not specified |
| Award date | 29 Sep 2022 |
| Contract period | 30 Sep 2022 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £76,063 |
| Lots value | Not specified |
| Awards value | £76,063 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL SERVICES COMPENSATION SCHEME LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3A 7QU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Portsoken |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPEN TEXT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 7 Oct 2022 at 19:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3fb2256a-0c26-4538-91ee-2714a775e5fd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3fb2256a-0c26-4538-91ee-2714a775e5fd
  7th October 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b08faf08-4d0d-443e-ba2f-18de3a8cf126. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b08faf08-4d0d-443e-ba2f-18de3a8cf126.json.