---
title: "Role 5 - Senior Associate Policy Support for PR19 Customer Engagement"
ocid: "ocds-b5fd17-b0909ab1-af03-4122-b111-003b9a2b0856"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b0909ab1-af03-4122-b111-003b9a2b0856"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b0909ab1-af03-4122-b111-003b9a2b0856.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b0909ab1-af03-4122-b111-003b9a2b0856.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WATER SERVICES REGULATION AUTHORITY (OFWAT)"
published: "2020-02-24"
---

# Role 5 - Senior Associate Policy Support for PR19 Customer Engagement

Buyer: WATER SERVICES REGULATION AUTHORITY (OFWAT)  
Current stage: Award  
OCID: ocds-b5fd17-b0909ab1-af03-4122-b111-003b9a2b0856

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## Summary

The Water Services Regulation Authority (Ofwat) is undertaking a tender for the position of Senior Associate Policy Support for the PR19 Customer Engagement programme. This contract is classified under general management consultancy services, with a total value of £92,500. The procurement method used is selective, described as a call-off from a framework agreement. The tender period concluded on 5th August 2019, and the contract is set to commence on 27th August 2019, lasting until 6th December 2019. Delivery locations for this role include West Midlands and London in the United Kingdom.

This procurement process presents valuable opportunities for businesses specialising in management consultancy services, particularly those with expertise in customer engagement and policy support. Large consultancies or established firms with a strong background in regulatory environments would be particularly well-suited to compete for this contract, leveraging transferable skills applicable to various policy areas within the price review framework. The nature of the role and its responsive requirements may also attract firms with a flexible approach to consultancy services.

## Notice

This role is intended to provide principal-level support within the PR19 Outcomes and Customer Engagement workstream - for more information on our approach to Outcomes and Customer Engagement for PR19, please see the PR19 final methodology. Whilst we currently expect this role to focus on our review of evidence provided in representations to our draft determinations regarding customer engagement/support, in particular, for PCs and ODIs, due to the nature of the price review and Ofwat's need to be responsive and flexible in reaction to the exact content of representations received, there is the potential for this role to focus on another aspect of outcomes or even be allocated to another workstream within the PR19 programme (in discussion and agreement between Ofwat and the successful Contractor). As a result we are looking for transferable skills that could suit multiple policy areas across the price review. Additional information: For Further Information,please contact procurement@ofwat.gov.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d40f0b44-48f1-4779-98d0-5e45197af730 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Feb 2020 |
| Submission deadline | 5 Aug 2019 |
| Future notice date | Not specified |
| Award date | 22 Aug 2019 |
| Contract period | 26 Aug 2019 - 6 Dec 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £92,500 |
| Lots value | Not specified |
| Awards value | £92,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WATER SERVICES REGULATION AUTHORITY (OFWAT) |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England), TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PA CONSULTING SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79411000 - General management consultancy services

## Release History

- 24 Feb 2020 at 10:04 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d40f0b44-48f1-4779-98d0-5e45197af730
- 20 Feb 2020 at 11:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d40f0b44-48f1-4779-98d0-5e45197af730

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d40f0b44-48f1-4779-98d0-5e45197af730
  24th February 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b0909ab1-af03-4122-b111-003b9a2b0856. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b0909ab1-af03-4122-b111-003b9a2b0856.json.