---
title: "Civic Engagement Platform"
ocid: "ocds-b5fd17-b0b9e31e-8ff2-4037-bf36-322de5e0790a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b0b9e31e-8ff2-4037-bf36-322de5e0790a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b0b9e31e-8ff2-4037-bf36-322de5e0790a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b0b9e31e-8ff2-4037-bf36-322de5e0790a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ESSEX COUNTY COUNCIL"
published: "2025-07-16"
---

# Civic Engagement Platform

Buyer: ESSEX COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-b0b9e31e-8ff2-4037-bf36-322de5e0790a

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## Summary

The Essex County Council, acting as the contracting authority, has awarded a contract for a Civic Engagement Platform, under the industry category of Technical Services (CPV: 71356000). This contract, managed through a selective procurement method as a call-off from a framework agreement, was awarded to Granicus Firmstep LTD. The contract commenced on 24th June 2025 and is set to conclude on 23rd June 2028, with the delivery location specified as Chelmsford, England. The procurement process has reached the award stage as of 16th July 2025, with the contract valued at £190,993.

This tender presents substantial business growth opportunities, particularly for firms specialising in digital transformation and government services. Businesses with expertise in platform implementation, training, and integration within government systems would find this contract well-suited to their capabilities. It highlights the demand for innovative digital solutions in public services, providing opportunities for companies that can enhance efficiency and support channel shifts within local government operations.

## Notice

Civic engagement platform (GovService)- Awarded to Granicus- Firmstep ltd. Granicus-Firmstep provides specialist, tailored professional services to support customers in the implementation of the govService Platform. Services include: scoping, training, benchmarking, business analysis, process-redesign and integrations into any line-of-business system. Granicus-Firmstep consultants also help customers drive channel shift and deliver efficient digital government services, through our extensive experience and skills.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9f9e538c-40f7-47d3-b012-3e29f4558072 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jul 2025 |
| Submission deadline | 19 Feb 2025 |
| Future notice date | Not specified |
| Award date | 19 Feb 2025 |
| Contract period | 23 Jun 2025 - 23 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £190,993 |
| Lots value | Not specified |
| Awards value | £190,993 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESSEX COUNTY COUNCIL |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM2 0PD |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Moulsham and Central |
| Westminster constituency | Chelmsford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS FIRMSTEP |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71356000 - Technical services

## Release History

- 16 Jul 2025 at 13:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9f9e538c-40f7-47d3-b012-3e29f4558072

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9f9e538c-40f7-47d3-b012-3e29f4558072
  16th July 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b0b9e31e-8ff2-4037-bf36-322de5e0790a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b0b9e31e-8ff2-4037-bf36-322de5e0790a.json.