---
title: "Appointments & Patient Choice"
ocid: "ocds-b5fd17-b0e92646-01c7-477a-84a3-1f634ee95925"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b0e92646-01c7-477a-84a3-1f634ee95925"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b0e92646-01c7-477a-84a3-1f634ee95925.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b0e92646-01c7-477a-84a3-1f634ee95925.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2025-02-21"
---

# Appointments & Patient Choice

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-b0e92646-01c7-477a-84a3-1f634ee95925

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b0e92646-01c7-477a-84a3-1f634ee95925.json)

## Summary

```html

The procurement process for the "Appointments & Patient Choice" contract, managed by NHS England, involves the development, maintenance, and transformation of services previously known as e-RS and Wayfinder. This IT services tender, classified under CPV code 72000000, encompasses consulting, software development, Internet, and support. The contract, valued at £124,128,000, is located in Leeds, England, United Kingdom, and follows a selective procurement method via a call-off from a framework agreement. With an initial term of 30 months ending on 28th July 2027 and options for two 12-month extensions, the contract period starts on 29th January 2025 and may extend up to 28th July 2029. The tender stage concluded on 15th February 2024, and the award was conferred to Accenture (UK) Limited on 29th January 2025.

This tender presents significant business growth opportunities for large companies in the IT services sector, particularly those capable of handling extensive consulting, software development, and support services. The scale and scope of the contract require substantial expertise and resources, making it ideal for businesses already established in healthcare-related IT services. Firms with robust capabilities in system transformation and maintenance can leverage this contract to establish or expand their footprint within the public healthcare sector, delivering innovative solutions to enhance patient appointments and choice services.

```

## Notice

Run, Maintain, Development and Transform Services for what historically has been e-RS and Wayfinder. Initial term of 30 months expiring on 28th July 2027 with a further 2 x 12 month extension options to a maximum end date of 28th July 2029.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/74d58a5c-30ca-484a-a05e-a62084417228 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Feb 2025 |
| Submission deadline | 15 Feb 2024 |
| Future notice date | Not specified |
| Award date | 29 Jan 2025 |
| Contract period | 29 Jan 2025 - 28 Jul 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £124,128,000 |
| Lots value | Not specified |
| Awards value | £124,128,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4AP |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCENTURE (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Feb 2025 at 09:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/74d58a5c-30ca-484a-a05e-a62084417228
- 6 Feb 2025 at 13:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/17164ebe-b573-433e-baab-6b46c51fc2db
- 6 Feb 2025 at 13:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/98c96600-0ef2-44ef-87ce-70bab739b9e2
- 6 Feb 2025 at 10:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0d1a9197-a1be-4be0-bf40-a76c1b44cde8
- 5 Feb 2025 at 16:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c65c88c2-3d01-46c4-849a-7bd237a02f64
- 5 Feb 2025 at 16:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/02bed894-d731-4943-91e7-8cd29fb3e447
- 5 Feb 2025 at 16:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8a0cd82a-1ebe-4c4a-a6a3-7dc4c8744e25
- 30 Jan 2025 at 13:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6b52b53d-87f3-4a8b-96ab-8cbb45bb5bca

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/74d58a5c-30ca-484a-a05e-a62084417228
  21st February 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/17164ebe-b573-433e-baab-6b46c51fc2db
  6th February 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/98c96600-0ef2-44ef-87ce-70bab739b9e2
  6th February 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/0d1a9197-a1be-4be0-bf40-a76c1b44cde8
  6th February 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/c65c88c2-3d01-46c4-849a-7bd237a02f64
  5th February 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/02bed894-d731-4943-91e7-8cd29fb3e447
  5th February 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/8a0cd82a-1ebe-4c4a-a6a3-7dc4c8744e25
  5th February 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/6b52b53d-87f3-4a8b-96ab-8cbb45bb5bca
  30th January 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3f34ecd5-7b71-4aae-95a2-118733912e4e
  C306110 A&PC Health Order Form Combined - Redacted-1
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6d75ceff-a1d5-4339-9a7a-1ab6a0d92617
  C306110 A&PC Health Order Form Combined - Redacted-1
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/df239774-8eb7-4757-b31e-591a9d476c36
  C306110 A&PC Health Order Form Combined - Redacted-1
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/532d0f15-dd35-4251-a8c9-5b8857ff32cc
  C306110 A&PC Health Order Form Combined - Redacted-1
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/faf4df42-17f4-4567-b1b8-21454741a21d
  C306110 APC Combined Schedules REDACTED-2

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b0e92646-01c7-477a-84a3-1f634ee95925. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b0e92646-01c7-477a-84a3-1f634ee95925.json.