---
title: "NHS login - Bulk SMS 24 / 25"
ocid: "ocds-b5fd17-b1086f48-3ff8-4ea9-999c-8b08b33b94e3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b1086f48-3ff8-4ea9-999c-8b08b33b94e3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b1086f48-3ff8-4ea9-999c-8b08b33b94e3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b1086f48-3ff8-4ea9-999c-8b08b33b94e3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2024-12-03"
---

# NHS login - Bulk SMS 24 / 25

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-b1086f48-3ff8-4ea9-999c-8b08b33b94e3

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## Summary

NHS England has awarded a contract for the "NHS login - Bulk SMS 24 / 25" service, which falls under the Enhanced Messaging Service (EMS) industry category. This contract, valued at GBP 1,581,130.71, is a backup to ensure continuity for the NHS login service used by patients for various healthcare tasks. The contract was awarded to Commify UK Limited trading as VOODOO and spans from 1 August 2024 to 31 July 2027. The procurement method used was selective, specifically a call-off from a framework agreement. This process reached the Award stage on 22 July 2024, and the official award notice was published on 3 December 2024. The service will cover regions including the British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom, with a key delivery address in Leeds.

This tender presents significant opportunities for businesses in the technology and communication sectors, particularly those specialising in messaging services. Companies that are adept at providing robust and reliable SMS solutions to healthcare providers can find substantial growth potential in this contract. Given the scale and the service-critical nature of this contract, large organisations with the capability to ensure high uptime and integrate seamlessly with existing NHS systems would be well-suited to compete. This contract underscores the importance of being part of established frameworks, as the procurement method relied on calling off an existing framework agreement.

## Notice

This service is a Bulk secondary SMS provider for the key live NHS login service. This service facilitates SMS to patients registering for the NHS login service, to access their patient records, order repeat prescriptions, make GP appointments, and request vaccination boosters in line with the Mobile First initiative. This is a backup service to ensure continuity of service and to prevent any downtime.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8958e5ad-dd12-431d-a544-69c5052d67f4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Dec 2024 |
| Submission deadline | 31 Jul 2024 |
| Future notice date | Not specified |
| Award date | 21 Jul 2024 |
| Contract period | 31 Jul 2024 - 31 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,581,130 |
| Lots value | Not specified |
| Awards value | £1,581,130 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4AP |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMMIFY UK LIMITED TRADING AS VOODOO |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64212200 - Enhanced Messaging Service (EMS) services

## Release History

- 3 Dec 2024 at 12:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8958e5ad-dd12-431d-a544-69c5052d67f4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8958e5ad-dd12-431d-a544-69c5052d67f4
  3rd December 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3e9c21b3-06d9-46e2-af68-f73c2c516960
  C292590 G-Cloud Bulk SMS Contract (Redacted) (1)

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b1086f48-3ff8-4ea9-999c-8b08b33b94e3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b1086f48-3ff8-4ea9-999c-8b08b33b94e3.json.