---
title: "UCD and Engineering capability provision"
ocid: "ocds-b5fd17-b120d6c7-b4f9-4ea1-bb5c-9046b1f0e840"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b120d6c7-b4f9-4ea1-bb5c-9046b1f0e840"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b120d6c7-b4f9-4ea1-bb5c-9046b1f0e840.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b120d6c7-b4f9-4ea1-bb5c-9046b1f0e840.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FCA"
published: "2026-01-13"
---

# UCD and Engineering capability provision

Buyer: FCA  
Current stage: Award  
OCID: ocds-b5fd17-b120d6c7-b4f9-4ea1-bb5c-9046b1f0e840

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## Summary

The Financial Conduct Authority (FCA) based in London has recently completed the award stage of a public procurement process titled "UCD and Engineering capability provision." The procurement falls under the IT services category, encompassing consulting, software development, internet, and support services. This selective procurement was executed as a call-off from a framework agreement, with the tender process concluding on 1st July 2025. The contract commenced on 28th November 2025 and is set to run until 27th November 2027. Two major suppliers, Hippo Digital Ltd and Mastek UK Limited, have been awarded contracts valued at approximately £51.36 million in total. The FCA's Change Portfolio will be supported through user-centred design, content design, user research, and engineering resources, primarily focused on London.

This tender creates substantial opportunities for businesses specialising in IT services, particularly those with capabilities in user-centred design and engineering development. Established large businesses like Hippo Digital Ltd and Mastek UK Limited have already seized the opportunity, suggesting that companies with significant scale and resources in technology leadership, infrastructure, and development operations could find similar contracts advantageous for growth. Companies aiming to enhance their portfolio in IT consultancy and software development will find this contract an exemplar of the expansive opportunities available in supporting governmental change initiatives.

## Notice

The requirement is for a supplier to provide on an ad hoc basis User-Centred Design (UCD) awarded to Hippo Digital Ltd (PS15,317,304.48) and engineering / development resources (tech leads, infrastructure, devops, devsecops, software developer) awarded to Mastek UK Limited (PS36,041,893.75) to support the FCA's Change Portfolio by producing, but not limited to user/service design, content design, user research (quant and qual), and development deliverables.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/44deea88-5481-4767-81b0-18067bb2fd71 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jan 2026 |
| Submission deadline | 1 Jul 2025 |
| Future notice date | Not specified |
| Award date | 28 Nov 2025 |
| Contract period | 28 Nov 2025 - 27 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £51,359,198 |
| Lots value | Not specified |
| Awards value | £51,359,198 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FCA |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | HIPPO DIGITAL; MASTEK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Jan 2026 at 09:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/44deea88-5481-4767-81b0-18067bb2fd71

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/44deea88-5481-4767-81b0-18067bb2fd71
  13th January 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b120d6c7-b4f9-4ea1-bb5c-9046b1f0e840. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b120d6c7-b4f9-4ea1-bb5c-9046b1f0e840.json.