---
title: "IQVIA - Patient Experience System"
ocid: "ocds-b5fd17-b122a658-e8d6-47f8-97aa-1448f19a4fb5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b122a658-e8d6-47f8-97aa-1448f19a4fb5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b122a658-e8d6-47f8-97aa-1448f19a4fb5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b122a658-e8d6-47f8-97aa-1448f19a4fb5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CAMBRIDGESHIRE COMMUNITY SERVICES"
published: "2024-12-11"
---

# IQVIA - Patient Experience System

Buyer: CAMBRIDGESHIRE COMMUNITY SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-b122a658-e8d6-47f8-97aa-1448f19a4fb5

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## Summary

The public procurement process involves Cambridgeshire Community Services as the buying organisation, seeking a 12-month extension to the Patient Experience System provided by IQVIA LTD. This tender falls under the 'Patient-administration system' category within the healthcare industry and is geographically located in St Ives, England. The procurement stage is at the Award phase, with the award date noted as 6th November 2024. The contract, valued at £30,500, will commence on 1st April 2025 and conclude on 31st March 2026. The procurement method employed is selective, specifically a call-off from the G-Cloud 12 Framework Agreement (RM1557.12). Key deadlines include the tender period ending on 31st March 2025.

This tender presents significant opportunities for businesses specialising in patient administration systems to engage with a reputable public sector organisation, potentially leading to further contracts within the healthcare sector. Smaller enterprises (SMEs) may find this extension particularly advantageous, as the tender accommodates their involvement. The contract's nature, involving critical patient experience systems, is well-suited for tech firms with a focus on healthcare IT solutions, allowing them to establish or strengthen their presence in the public healthcare market.

## Notice

IQVIA - Patient Experience System - 12 month extension Additional information: Contract Extension - G-Cloud 12 Framework Agreement (RM1557.12) - Cambridgeshire Community Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/850c0ccb-e264-419e-9aaa-3b05e6d41746 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Dec 2024 |
| Submission deadline | 31 Mar 2025 |
| Future notice date | Not specified |
| Award date | 6 Nov 2024 |
| Contract period | 31 Mar 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,500 |
| Lots value | Not specified |
| Awards value | £30,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAMBRIDGESHIRE COMMUNITY SERVICES |
| Locality | ST IVES |
| Post town | Peterborough |
| Postcode | PE27 4LG |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Huntingdonshire |
| Electoral ward | St Ives South |
| Westminster constituency | Huntingdon |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IQVIA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48814200 - Patient-administration system

## Release History

- 11 Dec 2024 at 10:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/850c0ccb-e264-419e-9aaa-3b05e6d41746

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/850c0ccb-e264-419e-9aaa-3b05e6d41746
  11th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b122a658-e8d6-47f8-97aa-1448f19a4fb5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b122a658-e8d6-47f8-97aa-1448f19a4fb5.json.