---
title: "ManageEngine ServiceDesk Plus 2026/27"
ocid: "ocds-b5fd17-b14916c0-23a3-46e2-99c8-c9b73843a89d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b14916c0-23a3-46e2-99c8-c9b73843a89d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b14916c0-23a3-46e2-99c8-c9b73843a89d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b14916c0-23a3-46e2-99c8-c9b73843a89d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2026-07-13"
---

# ManageEngine ServiceDesk Plus 2026/27

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-b14916c0-23a3-46e2-99c8-c9b73843a89d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b14916c0-23a3-46e2-99c8-c9b73843a89d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b14916c0-23a3-46e2-99c8-c9b73843a89d.json)

## Summary

NHS England has concluded a procurement process for ManageEngine ServiceDesk Plus Licensing Subscriptions under Lot 3 of the CCS Technology Products & Associated Services 2 framework. The procurement, executed using a selective method through a call-off from a framework agreement, has advanced to the award stage. The contract was awarded to XMA LIMITED with a total value of £46,867.50, marking its commencement on 22nd June 2026 and concluding on 29th May 2027. This procurement is classified under the software supply services category, and deliveries can extend across an extensive range including the UK and various international destinations.

This tender presents substantial opportunities for businesses in software supply services to establish and expand their reach within the public sector. It is particularly suited for SMEs, offering them a pathway to align with major frameworks and provide essential licensing subscriptions needed by significant organisations like NHS England. Business entities that are capable of delivering software solutions through framework agreements will find this an advantageous opportunity to elevate their market presence and secure strategic partnerships.

## Notice

Further Competition for the reprocurement of ManageEngine ServiceDesk Plus Licensing Subscriptions. Requirement competed under Lot 3 of the CCS Technology Products & Associated Services 2 framework (ref. RM6098/L3). Contract awarded with an initial term of one year with an option to extend for one further year. Additional information: Further Competition for the reprocurement of ManageEngine ServiceDesk Plus Licensing Subscriptions. Requirement competed under Lot 3 of the CCS Technology Products & Associated Services 2 framework (ref. RM6098/L3). Contract awarded with an initial term of one year with an option to extend for one further year.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3360889f-b145-4a11-8f0f-4e71d6fa09b4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jul 2026 |
| Submission deadline | 4 Jun 2026 |
| Future notice date | Not specified |
| Award date | 21 Jun 2026 |
| Contract period | 21 Jun 2026 - 29 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £46,867 |
| Lots value | Not specified |
| Awards value | £46,867 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4AP |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | XMA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72268000 - Software supply services

## Release History

- 13 Jul 2026 at 10:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3360889f-b145-4a11-8f0f-4e71d6fa09b4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3360889f-b145-4a11-8f0f-4e71d6fa09b4
  13th July 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b14916c0-23a3-46e2-99c8-c9b73843a89d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b14916c0-23a3-46e2-99c8-c9b73843a89d.json.