---
title: "HPFT - Secure Patient Transport"
ocid: "ocds-b5fd17-b17b72d5-18d0-4422-8e3e-ac76c11327fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b17b72d5-18d0-4422-8e3e-ac76c11327fc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b17b72d5-18d0-4422-8e3e-ac76c11327fc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b17b72d5-18d0-4422-8e3e-ac76c11327fc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HERTFORDSHIRE PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST"
published: "2024-01-19"
---

# HPFT - Secure Patient Transport

Buyer: HERTFORDSHIRE PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-b17b72d5-18d0-4422-8e3e-ac76c11327fc

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## Summary

The Hertfordshire Partnership University NHS Foundation Trust (HPFT) recently awarded a contract for a Mental Health and Secure Patient Transport service. The contract, valued at £5,000,000 GBP, was tendered through a selective procurement method, with a contract period starting on January 15, 2024, and ending on January 14, 2027. The supplier, EMED Group (Healthcare Transport), based in West Yorkshire, won the bid. The procurement stage has reached the award phase, creating opportunities for businesses in the patient-transport vehicles industry to grow through similar service offerings.

This tender by HPFT presents an opportunity for businesses specialising in patient-transport vehicles to compete and expand their operations. The contract requires the provision of a comprehensive transport service, including booking, scheduling, data management, and reporting functionalities. With a contract value of £5,000,000 GBP, this opportunity is suited for suppliers capable of meeting the stringent UK and NHS information security and resilience requirements. Interested businesses should align their capabilities with the outlined service requirements to effectively compete for similar contracts in the healthcare transport sector.

## Notice

The Hertfordshire Partnership University NHS Foundation Trust (HPFT) sought to appoint a supplier to provide a Mental Health and Secure Patient Transport service, 24 hours per day, 7 days per week, and 365 days per year. The Transport Provider shall provide a service encompassing the following: 1. A transport booking service that allows the HPFT to make all its own journeys via an electronic portal or web interface and the Provider then allocates appropriate transport and support; 2. A digital system that is fully compliant with all UK and NHS information security and resilience requirements to record, manage and transfer all relevant patient booking information and to provide all required data to the Provider, to allow them to deliver the service; 3. A transport and scheduling service that facilitates a timely and punctual transport service to avoid problems such as patients being kept waiting, missed appointments, and blocked beds; 4. Systems and processes to ensure that patients travel safely and in comfort and that journeys are started and completed on time, with an appropriate vehicle and staff resource that is always matched to the assessed needs of the patient and escort where appropriate. 5. A system to collect and report management information such as activity data, exceptional journeys, information on service standards, delivery key performance indicators, complaint/compliment monitoring and mandatory data required by Department of Health and for inclusion in ERIC returns. 6. Analytical support for the booking service and Provider to enable accurate data reporting and data reconciliation. 7. Software that is compatible with other Providers to allow data transfer, integrated reporting and reconciliation. 8. Access to the Provider's live booking system and information dashboard to allow the HPFT to view and monitor in real time the collection times, arrival times, driver information and the location of the patients in transit. The contract was tendered via the LPP DPS for Non-Emergency Transport and Other Services (ref. LPP/2019/007).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d91c3238-1775-49c6-a831-6dd670fd3069 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jan 2024 |
| Submission deadline | 26 Jul 2023 |
| Future notice date | Not specified |
| Award date | 19 Jan 2024 |
| Contract period | 15 Jan 2024 - 14 Jan 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,000,000 |
| Lots value | Not specified |
| Awards value | £5,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6NS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EMED GROUP (HEALTHCARE TRANSPORT |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation

### Codes

- 34114122 - Patient-transport vehicles

## Release History

- 19 Jan 2024 at 10:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d91c3238-1775-49c6-a831-6dd670fd3069

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d91c3238-1775-49c6-a831-6dd670fd3069
  19th January 2024 - Awarded contract notice on Contracts Finder

## Provenance

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