---
title: "Social Media Listening Tool"
ocid: "ocds-b5fd17-b1a3b418-a01b-428b-8669-a9bf6602ba39"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b1a3b418-a01b-428b-8669-a9bf6602ba39"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b1a3b418-a01b-428b-8669-a9bf6602ba39.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b1a3b418-a01b-428b-8669-a9bf6602ba39.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE"
published: "2019-04-11"
---

# Social Media Listening Tool

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE  
Current stage: Award  
OCID: ocds-b5fd17-b1a3b418-a01b-428b-8669-a9bf6602ba39

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## Summary

The Department of Health and Social Care has completed a procurement process for a Social Media Listening Tool, classified under software supply services. The contract, valued at £60,000, commenced on 29 April 2018 and will conclude on 28 April 2020. This procurement was conducted through a selective method, specifically a call-off from a framework agreement. The contract was published on 11 April 2019, marking the end of the tender period on 26 April 2018, and the services can be delivered across various locations, including the United Kingdom and other territories.

This tender presents substantial opportunities for businesses, particularly small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in software solutions and social media analytics. Companies with expertise in social media monitoring and strategic communication planning are well-suited to compete for such contracts, as they can effectively meet the needs of the Department of Health and Social Care for informed communication strategies.

## Notice

Published for Transparency. The Department of Health and Social Care have commissioned the provision of a social media listening service to inform strategic communications planning and tactical delivery.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/de65b4d1-3c37-4bda-8a17-47c629de8e85 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Apr 2019 |
| Submission deadline | 26 Apr 2018 |
| Future notice date | Not specified |
| Award date | 25 Apr 2018 |
| Contract period | 28 Apr 2018 - 28 Apr 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £60,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRANDWATCH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72268000 - Software supply services

## Release History

- 11 Apr 2019 at 09:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/de65b4d1-3c37-4bda-8a17-47c629de8e85

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/de65b4d1-3c37-4bda-8a17-47c629de8e85
  11th April 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.gov.uk/government/organisations/department-of-health-and-social-care

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b1a3b418-a01b-428b-8669-a9bf6602ba39. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b1a3b418-a01b-428b-8669-a9bf6602ba39.json.