---
title: "iCasework 2026"
ocid: "ocds-b5fd17-b1b1791a-0271-44e1-af2a-65bd3777417d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b1b1791a-0271-44e1-af2a-65bd3777417d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b1b1791a-0271-44e1-af2a-65bd3777417d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b1b1791a-0271-44e1-af2a-65bd3777417d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Wirral Council"
published: "2026-10-08"
---

# iCasework 2026

Buyer: Wirral Council  
Current stage: Award  
OCID: ocds-b5fd17-b1b1791a-0271-44e1-af2a-65bd3777417d

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## Summary

Wirral Borough Council procured iCasework governance, legal and debt software, classified as IT services (CPV 72000000). The requirement is for software supporting the council’s governance, legal and debt functions. The procurement was awarded through the GCA Back Office Solutions arrangement, RM6285. Delivery is stated for England; the council is based in Birkenhead, Wirral.

The procurement is complete and was awarded to Civica UK Limited on 7 October 2026. The award value is £130,923. The contract period runs from 14 November 2026 to 13 November 2028. The tender deadline was 3 October 2026 at 12:00. The process records an award through GCA Back Office Solutions RM6285; the procurement method is described only as “Other”. No separate lots are identified. The stated suitability assessment marks the opportunity as unsuitable for SMEs and voluntary, community and social enterprises. No award criteria or evaluation basis are recorded.

For suppliers of case-management software, this award shows Wirral Borough Council’s demand for a single iCasework system serving governance, legal and debt functions, acquired through the GCA Back Office Solutions route. A credible competitor when this requirement next reaches market would need to demonstrate software that can support all three functional areas, together with the implementation and support capability needed to provide it to a local authority. The council’s assessment excluded SMEs and voluntary, community and social enterprises, while the selected supplier, Civica UK Limited, is a large business. Suppliers should therefore consider whether they can meet the scale and breadth of the requirement and compete through the relevant purchasing arrangement. The procurement concerns this defined council requirement, rather than general IT services.」} Annotations? Wait no. Ensure continuous prose each 100-150 words. Current info 54, details 94? business 105. They explicitly go below only genuinely less than. Info can expand relevant but only evidence and aim 100 unless less facts. Is source scant;

## Notice

iCasework Governance, Legal and Debt Additional information: Award via GCA Back Office Solutions RM6285

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/36e5232e-65cd-464b-9ac4-de39dcd91f88 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Oct 2026 |
| Contract period | 14 Nov 2026 - 13 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £130,923 |
| Lots value | Not specified |
| Awards value | £130,923 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Wirral Council |
| Locality | BIRKENHEAD |
| Postcode area | Chester |
| Postcode | CH41 2AB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD74 Wirral |
| Local authority | Wirral |
| Electoral ward | Birkenhead and Tranmere |
| Westminster constituency | Birkenhead |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Civica UK Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Oct 2026 at 22:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/36e5232e-65cd-464b-9ac4-de39dcd91f88

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/36e5232e-65cd-464b-9ac4-de39dcd91f88
  8th October 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.wirral.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b1b1791a-0271-44e1-af2a-65bd3777417d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b1b1791a-0271-44e1-af2a-65bd3777417d.json.