--- title: "COV - Healthwatch Coventry Service and Independent Health Complaints Advocacy Service" ocid: "ocds-b5fd17-b20871a6-6f87-41d1-a4d0-63952ae9fbb4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b20871a6-6f87-41d1-a4d0-63952ae9fbb4" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b20871a6-6f87-41d1-a4d0-63952ae9fbb4.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b20871a6-6f87-41d1-a4d0-63952ae9fbb4.json" source: "Contracts Finder" current_stage: "Tender" buyer: "COVENTRY CITY COUNCIL (COV)" published: "2024-07-11" --- # COV - Healthwatch Coventry Service and Independent Health Complaints Advocacy Service Buyer: COVENTRY CITY COUNCIL (COV) Current stage: Tender OCID: ocds-b5fd17-b20871a6-6f87-41d1-a4d0-63952ae9fbb4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b20871a6-6f87-41d1-a4d0-63952ae9fbb4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b20871a6-6f87-41d1-a4d0-63952ae9fbb4.json) ## Summary The Coventry City Council is soliciting tenders for the provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service. The service provider must be a Social Enterprise and can opt for a 'Hosted Model' or a 'Standalone Model'. The contract period is from 1st January 2025 to 31st December 2027. The procurement method is an open procedure, with the tender closing on 5th September 2024. The main procurement category is services related to health and social work. This tender by Coventry City Council presents an opportunity for Social Enterprises specialising in health and social work services to provide the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service. Businesses keen on statutory duties and requirements related to health and advocacy services may find this opportunity suitable. The buying organisation, Coventry City Council, is the authority behind this procurement process in Coventry, United Kingdom. ## Notice Coventry City Council is inviting suitably qualified Providers to submit tenders for the provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service (IHCAS). The Provider of this service must be a Social Enterprise but can deliver the service via a 'Hosted Model' (Hosted Model is where an organisation runs a Healthwatch Service as well as providing other services) or a 'Standalone Model', where the organisation is set up solely to run a specific Healthwatch service and a constituted Community Interest Company registered with Companies House in its own right. The Provider shall deliver the Healthwatch Coventry Service and be responsible for providing the Independent Health Complaints Advocacy Service on behalf of Coventry City Council. Although Healthwatch Coventry Service and IHCAS are separate services, the Council requires a single organisation to provide both independent services in order to meet statutory duties and requirements. Additional information: Please register via the Council's e-procurement system - CSW-JETS https://in-tendhost.co.uk/csw-jets CSW-JETS is a sub-regional e-tendering portal run by In-tend. Since February 2010, Coventry; Solihull; Warwickshire; Nuneaton and Bedworth; Rugby alongside other local district Councils have been working together as a shared procurement service. In conjunction with Solihull Community Housing, we have joined together to bring you a collaborative E-Tendering portal. CSW-JETS enables us to advertise our opportunities across all authorities through the same system. This means that there is a single point of contact for procurement in the sub-region so you only have to register once to receive notifications for all authorities. Registering on the portal will make it easier for local suppliers to find, respond to and be alerted to tender opportunities. Registration is free, and takes just a few minutes. When complete, you will be able to express interest in any of the Councils'/Authorities' opportunities when they are made available including this tender. In addition, we will be able to access your details whenever we have a requirement, and you may then be invited to tender or quote for work. Once you are registered and log in to the system you will be able to locate the tender opportunity, express interest and access the documentation. Is a Recurrent Procurement Type? : Yes ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b2bbb221-50ce-4824-9a0a-4bb3286978d3 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Jul 2024 | | Submission deadline | 5 Sep 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Jan 2025 - 31 Dec 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | COVENTRY CITY COUNCIL (COV) | | Locality | COVENTRY | | Post town | Coventry | | Postcode | CV1 2GN | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG33 Coventry | | Local authority | Coventry | | Electoral ward | St Michael's | | Westminster constituency | Coventry South | | Delivery location | Not specified | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 85 - Health and social work services - 98 - Other community, social and personal services ### Codes - 79720000 - Investigation services - 85000000 - Health and social work services - 85300000 - Social work and related services - 85312310 - Guidance services - 85321000 - Administrative social services - 98000000 - Other community, social and personal services ## Release History - 11 Jul 2024 at 12:47 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b2bbb221-50ce-4824-9a0a-4bb3286978d3 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b2bbb221-50ce-4824-9a0a-4bb3286978d3 11th July 2024 - Opportunity notice on Contracts Finder ## Notice URLs - https://in-tendhost.co.uk/csw-jets ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b20871a6-6f87-41d1-a4d0-63952ae9fbb4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b20871a6-6f87-41d1-a4d0-63952ae9fbb4.json.