---
title: "UK SBS Acas Digital Advisory Service: Alpha"
ocid: "ocds-b5fd17-b23edec7-f0d1-47dd-8ebe-ba820337bba1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b23edec7-f0d1-47dd-8ebe-ba820337bba1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b23edec7-f0d1-47dd-8ebe-ba820337bba1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b23edec7-f0d1-47dd-8ebe-ba820337bba1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2017-11-09"
---

# UK SBS Acas Digital Advisory Service: Alpha

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-b23edec7-f0d1-47dd-8ebe-ba820337bba1

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## Summary

The procurement process involves UK Shared Business Services Limited, which has awarded the contract titled "UK SBS Acas Digital Advisory Service: Alpha." This contract falls under the IT services category and was located in London, UK. The procurement was conducted via a limited method through a competitive quotation for services valued at £164,500. The contract period commenced on 8 August 2017 and concluded on 17 October 2017, with the tender period closing on 25 July 2017.

This tender presents significant opportunities for businesses in the IT consulting and digital services sectors, particularly those specialising in user experience, web development, and digital transformation projects. Small and medium-sized enterprises (SMEs) could effectively compete for similar future contracts, as the nature of this procurement suggests a focus on tailored, supportive services that align well with the capabilities of agile and innovative firms looking to enhance digital engagement and customer satisfaction.

## Notice

This contract was procured via further competition on Lot 1 of CCS RM1043iv Digital Outcomes and Specialists 2. This contract is for the provision of a team outcome to work on the Alpha stage of Acas' Digital Advisory Service project to help achieve increased user satisfaction for the service, increased use of the online guidance to self-serve, reduction of information only' helpline calls, increased ratio of web visits to calls and improved user experience for mobile and tablet. The supplier will look at navigation and content of Acas' guidance using 2 test areas, evaluate and make recommendations for Acas' existing technical architecture.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4d7882f9-8d79-489f-b146-b59ada351d68 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Nov 2017 |
| Submission deadline | 25 Jul 2017 |
| Future notice date | Not specified |
| Award date | 2 Aug 2017 |
| Contract period | 7 Aug 2017 - 17 Oct 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £164,500 |
| Lots value | Not specified |
| Awards value | £164,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ENGINE PARTNERS UK LLP T/A TRANSFORM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 9 Nov 2017 at 10:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4d7882f9-8d79-489f-b146-b59ada351d68

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4d7882f9-8d79-489f-b146-b59ada351d68
  9th November 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b23edec7-f0d1-47dd-8ebe-ba820337bba1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b23edec7-f0d1-47dd-8ebe-ba820337bba1.json.