---
title: "Alcium CRM Software"
ocid: "ocds-b5fd17-b26081a7-d11f-48e8-8bcd-5b7aa7668384"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b26081a7-d11f-48e8-8bcd-5b7aa7668384"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b26081a7-d11f-48e8-8bcd-5b7aa7668384.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b26081a7-d11f-48e8-8bcd-5b7aa7668384.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2024-11-15"
---

# Alcium CRM Software

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-b26081a7-d11f-48e8-8bcd-5b7aa7668384

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b26081a7-d11f-48e8-8bcd-5b7aa7668384)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b26081a7-d11f-48e8-8bcd-5b7aa7668384.json)

## Summary

Durham County Council has completed the procurement process to acquire Alcium CRM Software for their Employability Durham team. This initiative aims to enhance the recording of client information for the employment and skills programme, facilitating efficient performance management for funders and senior management. The procurement falls under the industry category of Software package and information systems (CPV code 48000000) and is located in the North East of the United Kingdom. The contract has been awarded to Alcium Software Limited, starting on 1st September 2024 and continuing until 31st August 2028. The tender, conducted via a selective procurement method as a call-off from a framework agreement, had its procurement stage tagged as 'award' with the final award date being 31st August 2024.

This tender presents significant growth opportunities for businesses specialising in CRM software solutions, particularly those capable of serving public sector clients. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would find this procurement well-suited, given the suitability criteria highlighted. Engaging in this contract can provide a stable, long-term business relationship with Durham County Council, fostering experience and reputation in the public sector software market. The project's focus on high-efficiency information management indicates a demand for innovative and reliable software solutions.

## Notice

The Employability Durham team need to procure a CRM system to allow them to record client information for those clients that they support through the delivery of their employment & skills programme. This will allow us to record information in a more efficient and productive way that easily allows us to provide performance management information for funders and senior managers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9886a6b0-589f-4e1b-b822-922101edd276 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Nov 2024 |
| Submission deadline | 30 Aug 2024 |
| Future notice date | Not specified |
| Award date | 30 Aug 2024 |
| Contract period | 31 Aug 2024 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £44,672 |
| Lots value | Not specified |
| Awards value | £44,672 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALCIUM SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 15 Nov 2024 at 10:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9886a6b0-589f-4e1b-b822-922101edd276

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9886a6b0-589f-4e1b-b822-922101edd276
  15th November 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b26081a7-d11f-48e8-8bcd-5b7aa7668384. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b26081a7-d11f-48e8-8bcd-5b7aa7668384.json.