--- title: "Request for Information (RFI) - Commercial options for online Psychometric assessment platforms" ocid: "ocds-b5fd17-b27068b4-f8e5-425c-a166-02b6b5464d16" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b27068b4-f8e5-425c-a166-02b6b5464d16" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b27068b4-f8e5-425c-a166-02b6b5464d16.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b27068b4-f8e5-425c-a166-02b6b5464d16.json" source: "Contracts Finder" current_stage: "Planning" buyer: "FINANCIAL OMBUDSMAN SERVICE" published: "2019-04-23" --- # Request for Information (RFI) - Commercial options for online Psychometric assessment platforms Buyer: FINANCIAL OMBUDSMAN SERVICE Current stage: Planning OCID: ocds-b5fd17-b27068b4-f8e5-425c-a166-02b6b5464d16 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b27068b4-f8e5-425c-a166-02b6b5464d16) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b27068b4-f8e5-425c-a166-02b6b5464d16.json) ## Summary The Financial Ombudsman Service, based in London and Coventry, is currently in the planning stage of a procurement process titled "Request for Information (RFI) - Commercial options for online Psychometric assessment platforms". This tender seeks to gather information on commercial models related to psychometric assessment platforms, with an engagement end date set for 3rd May 2019. The procurement process will transition to a formal tender notice anticipated for release in June 2019, with intentions to award a contract by September 2019 for an initial three-year term, potentially extendable by two further years. The relevant industry category encompasses psychology testing devices and associated recruitment and assessment services. This tender presents significant growth opportunities for businesses specialising in psychometric testing, recruitment services, and assessment centres. Companies with expertise in providing online assessment platforms, tailored testing solutions, and related consulting services could well-position themselves to compete. The Financial Ombudsman Service's requirement for comprehensive testing capabilities and associated support underscores a market need for innovative service providers capable of delivering both software and experience in employee assessment and development. ## Notice The Financial Ombudsman Service (The Service) is intending to go out to the market for an online psychometric assessment platform and as part of an early market engagement exercise we are requesting information from the market on options available in relation to commercial models such as pricing strategies and availability of some related services and outputs. The Service is based in London and Coventry and at the present time we have circa 2,900 employees. In addition it has circa 1,500 contingent workers and temporary staff all of which, throughout their employment journey with us may be required to undertake psychometric personality and ability tests. High level requirements at this stage include (but are not limited to): Full user access to a range of online ability and personality assessments with report options which will be facilitated by The Service representative/s. This should include issuing the tests out to candidates to processing and issuing the results as part of: - The Service's own recruitment process - individual learning and development - group and team building exercise's and or - coaching and leadership campaigns. Any information shared to us by the market will be used only for the purpose of consideration of options when preparing and planning our procurement. 1. As we are unclear as to what pricing models are on offer in the market, could you please provide suggested pricing models 2. We would be interested to understand if a single supplier can provide all available tests and the options for specific tests (or equivalent ) which may need to come through 3rd party providers for IPR reasons? 3. Will Providers also be able to deliver coaching on the results of the reports and or consultation services as and when the Service requires in order to support facilitating team development events? 4. We would like to understand more on the possible outputs systems have, please provide examples of the different types of reports that can be generated from the system At this stage, our intention is to issue an OJEU notice in June 2019 with a view to award a 3 year contract with an option to extend for a further 2 years in September 2019 Additional information: Suppliers who wish to respond should please do so through the below link: ref: Project: fos_642 - Psychometrics assessment testing competition. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ee102a65-40b7-42f0-9e78-2768b63749ff | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Apr 2019 | | Submission deadline | Not specified | | Future notice date | 3 May 2019 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | FINANCIAL OMBUDSMAN SERVICE | | Locality | LONDON | | Post town | East London | | Postcode | E14 9SR | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI42 Tower Hamlets | | Local authority | Tower Hamlets | | Electoral ward | Canary Wharf | | Westminster constituency | Poplar and Limehouse | | Delivery location | TLG West Midlands (England), TLI London | ## CPV Codes ### Divisions - 33 - Medical equipments, pharmaceuticals and personal care products - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 98 - Other community, social and personal services ### Codes - 33156000 - Psychology testing devices - 79600000 - Recruitment services - 79635000 - Assessment centre services for recruitment - 98300000 - Miscellaneous services ## Release History - 23 Apr 2019 at 08:29 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/ee102a65-40b7-42f0-9e78-2768b63749ff ## Documents - https://www.contractsfinder.service.gov.uk/Notice/ee102a65-40b7-42f0-9e78-2768b63749ff 23rd April 2019 - Early engagement notice on Contracts Finder - https://procurement.financial-ombudsman.org.uk Suppliers who wish to respond should please do so through the below link: ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b27068b4-f8e5-425c-a166-02b6b5464d16. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b27068b4-f8e5-425c-a166-02b6b5464d16.json.