---
title: "Remote support solution."
ocid: "ocds-b5fd17-b2869092-77e4-479a-9c28-18da4fd3ee5b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2869092-77e4-479a-9c28-18da4fd3ee5b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b2869092-77e4-479a-9c28-18da4fd3ee5b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b2869092-77e4-479a-9c28-18da4fd3ee5b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE PENSIONS REGULATOR"
published: "2022-03-21"
---

# Remote support solution.

Buyer: THE PENSIONS REGULATOR  
Current stage: Award  
OCID: ocds-b5fd17-b2869092-77e4-479a-9c28-18da4fd3ee5b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2869092-77e4-479a-9c28-18da4fd3ee5b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b2869092-77e4-479a-9c28-18da4fd3ee5b.json)

## Summary

The Pensions Regulator is seeking a remote support solution, including remote access, control, and support services, under a contract worth £10,595. This direct tender, classified under software-related services (CPV codes 72260000), is in the Award stage, having been published on 21 March 2022. The contract period commenced on 11 March 2022 and will run until 11 March 2025. The service delivery is intended for a broad list of countries across Europe, including Germany, France, and Spain, among others.

This procurement presents an opportunity for small and medium-sized enterprises (SMEs) specialising in software services, particularly those offering support, development, and consultancy services. Businesses that provide innovative software solutions or maintenance services are well-positioned to compete in this tendering process. By engaging in such contracts, companies can not only expand their market presence but also enhance their capabilities through partnerships with public sector organisations.

## Notice

Remote access, remote control and remote support solution

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4f155cce-6a6b-4e76-aff3-7cc4a958f478 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Mar 2022 |
| Submission deadline | 10 Mar 2022 |
| Future notice date | Not specified |
| Award date | 11 Mar 2022 |
| Contract period | 11 Mar 2022 - 11 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,595 |
| Lots value | Not specified |
| Awards value | £10,595 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE PENSIONS REGULATOR |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B23 3JP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Erdington |
| Westminster constituency | Birmingham Erdington |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TEAMVIEWER GERMANY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services
- 72261000 - Software support services
- 72262000 - Software development services
- 72263000 - Software implementation services
- 72264000 - Software reproduction services
- 72265000 - Software configuration services
- 72266000 - Software consultancy services
- 72267000 - Software maintenance and repair services
- 72268000 - Software supply services

## Release History

- 21 Mar 2022 at 07:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4f155cce-6a6b-4e76-aff3-7cc4a958f478

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4f155cce-6a6b-4e76-aff3-7cc4a958f478
  21st March 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2869092-77e4-479a-9c28-18da4fd3ee5b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b2869092-77e4-479a-9c28-18da4fd3ee5b.json.