---
title: "Fixed Telephony Services support and maintenance"
ocid: "ocds-b5fd17-b28e62a3-97b2-443f-8a67-2b80ff9bc98d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b28e62a3-97b2-443f-8a67-2b80ff9bc98d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b28e62a3-97b2-443f-8a67-2b80ff9bc98d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b28e62a3-97b2-443f-8a67-2b80ff9bc98d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TRANSPORT FOR LONDON"
published: "2017-07-07"
---

# Fixed Telephony Services support and maintenance

Buyer: TRANSPORT FOR LONDON  
Current stage: Award  
OCID: ocds-b5fd17-b28e62a3-97b2-443f-8a67-2b80ff9bc98d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b28e62a3-97b2-443f-8a67-2b80ff9bc98d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b28e62a3-97b2-443f-8a67-2b80ff9bc98d.json)

## Summary

Transport for London is procuring Fixed Telephony Services support and maintenance, aimed at ensuring the efficient operation of their telephony exchange network and ancillary services. The contract is valued at £26,984,439 and spans from 2nd May 2017 to 30th April 2022. The tender was completed, with the award officially published on 7th July 2017. This procurement falls under the services category, specifically focusing on maintenance services for telephone networks, and is located in London, United Kingdom.

This contract presents excellent opportunities for businesses specialising in telephony and telecommunications services, particularly those with experience in maintenance and support. Companies that can demonstrate their capability to manage and repair telephony systems would be well-suited to compete. With Transport for London's emphasis on collaborating with voluntary, community, and social enterprises (VCSEs), such organisations may find a niche in delivering these essential services within the capital.

## Notice

The Telephony Services Engineer (TSE) team provide an end to end telephony service across TfL's office and operational environments, maintaining the telephony exchange network and ancillary services (including mobiles).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6e1a05ad-e803-4301-8cf0-96cec354ff9d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2017 |
| Submission deadline | 1 May 2017 |
| Future notice date | Not specified |
| Award date | 30 Apr 2017 |
| Contract period | 1 May 2017 - 30 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £26,984,439 |
| Lots value | Not specified |
| Awards value | £26,984,439 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0TL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DAISY COMMUNICATIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services

### Codes

- 32551400 - Telephone network
- 50334100 - Repair and maintenance services of line telephony equipment
- 50334110 - Telephone network maintenance services

## Release History

- 7 Jul 2017 at 10:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6e1a05ad-e803-4301-8cf0-96cec354ff9d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6e1a05ad-e803-4301-8cf0-96cec354ff9d
  7th July 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1ba14371-7002-48b0-b425-984113e0fc10
  Fixed Telephony Services support and maintenance

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b28e62a3-97b2-443f-8a67-2b80ff9bc98d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b28e62a3-97b2-443f-8a67-2b80ff9bc98d.json.