---
title: "Soft-Market Test - Customer Excellence Training"
ocid: "ocds-b5fd17-b2ba4f99-443b-4881-8b08-f4b50806f086"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2ba4f99-443b-4881-8b08-f4b50806f086"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b2ba4f99-443b-4881-8b08-f4b50806f086.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b2ba4f99-443b-4881-8b08-f4b50806f086.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BIP SOLUTIONS LIMITED"
published: "2024-02-20"
---

# Soft-Market Test - Customer Excellence Training

Buyer: BIP SOLUTIONS LIMITED  
Current stage: Tender  
OCID: ocds-b5fd17-b2ba4f99-443b-4881-8b08-f4b50806f086

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2ba4f99-443b-4881-8b08-f4b50806f086)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b2ba4f99-443b-4881-8b08-f4b50806f086.json)

## Summary

The Torus group is seeking a local training provider for Customer Excellence training in the North West region, United Kingdom. The procurement process is currently in the Tender stage, with a deadline for submitting tenders by March 6, 2024. The contract period is expected to start on April 4, 2024, and end on April 4, 2025. The procurement falls under the industry category of Education and training services, with a main focus on services. The buyer organisation is BIP SOLUTIONS LIMITED.

This tender for Customer Excellence training presents an opportunity for local training providers to engage with the Torus group. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are particularly suited to compete in this tender process. Businesses interested in delivering training services within the Education industry category are encouraged to participate and potentially grow their business through this procurement opportunity.

## Notice

We are currently seeking a local training provider to devise and deliver Customer Excellence training to all colleagues across the Torus group (approx. 1800 colleagues).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/22548b1b-5161-477c-aafb-cd5b3ee4cff0 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Not Disclosed |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2024 |
| Submission deadline | 6 Mar 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 3 Apr 2024 - 4 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIP SOLUTIONS LIMITED |
| Locality | UK-ST HELENS |
| Post town | Warrington |
| Postcode | WA9 1LD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | St. Helens |
| Electoral ward | Peasley Cross & Fingerpost |
| Westminster constituency | St Helens South and Whiston |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 20 Feb 2024 at 08:12 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/22548b1b-5161-477c-aafb-cd5b3ee4cff0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/22548b1b-5161-477c-aafb-cd5b3ee4cff0
  20th February 2024 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-UK-St-Helens:-Education-and-training-services./B45Z42TQ8Z
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2ba4f99-443b-4881-8b08-f4b50806f086. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b2ba4f99-443b-4881-8b08-f4b50806f086.json.