---
title: "CA15239 - Customer Relationship Management System"
ocid: "ocds-b5fd17-b2bc0d09-35a6-42dd-807a-89809179ae66"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2bc0d09-35a6-42dd-807a-89809179ae66"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b2bc0d09-35a6-42dd-807a-89809179ae66.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b2bc0d09-35a6-42dd-807a-89809179ae66.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ACTIVATE LEARNING"
published: "2025-12-15"
---

# CA15239 - Customer Relationship Management System

Buyer: ACTIVATE LEARNING  
Current stage: Award  
OCID: ocds-b5fd17-b2bc0d09-35a6-42dd-807a-89809179ae66

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## Summary

Activate Learning, located in Oxford, England, initiated a procurement process for a Customer Relationship Management System identified as CA15239. The process is classified under Customer Relation Management software package within the goods industry category. The procurement followed a restricted procedure, allowing selective bidders to participate. Initially published on 3rd February 2025, the tender aimed to engage suppliers for the provision, implementation, and support of the CRM system. Following a tender period ending on 6th March 2025, the contract was awarded to Ribbonfish Limited on 15th December 2025, with the contract period spanning from 10th December 2025 to 11th January 2029. Deliveries are set to include the UK and other international regions.

This tender presents opportunities for business growth, particularly for SMEs, as they are considered suitable participants, although VCSEs were not marked as suitable. Companies that specialise in CRM software can leverage this opportunity to expand their services across widespread geographical locations encompassed in the delivery addresses. With a contract value of £803,724, there is substantial potential for profitability and strategic partnerships. The procurement process encourages competition among businesses capable of delivering quality CRM solutions and offers a structured platform for achieving robust business engagements within the selected categories.

## Notice

The provision, implementation and ongoing support of a CRM System. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA15239. Not registered: Visit https://suppliers.multiquote.com then register and quote CA15239 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5c945dfa-aa32-4c67-9e6a-58fb22d74e07 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2025 |
| Submission deadline | 9 Dec 2025 |
| Future notice date | Not specified |
| Award date | 3 Feb 2025 |
| Contract period | 10 Dec 2025 - 11 Jan 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £803,724 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ACTIVATE LEARNING |
| Locality | OXFORD |
| Post town | Oxford |
| Postcode | OX1 1SA |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Oxford |
| Electoral ward | Osney & St Thomas |
| Westminster constituency | Oxford West and Abingdon |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RIBBONFISH |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 15 Dec 2025 at 16:54 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5c945dfa-aa32-4c67-9e6a-58fb22d74e07
- 3 Feb 2025 at 10:48 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5c945dfa-aa32-4c67-9e6a-58fb22d74e07

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5c945dfa-aa32-4c67-9e6a-58fb22d74e07
  3rd February 2025 - Opportunity notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2bc0d09-35a6-42dd-807a-89809179ae66. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b2bc0d09-35a6-42dd-807a-89809179ae66.json.