---
title: "MNSI Case Management System"
ocid: "ocds-b5fd17-b2cf546f-76f9-44ec-8486-933a41359729"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2cf546f-76f9-44ec-8486-933a41359729"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b2cf546f-76f9-44ec-8486-933a41359729.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b2cf546f-76f9-44ec-8486-933a41359729.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2026-06-18"
---

# MNSI Case Management System

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-b2cf546f-76f9-44ec-8486-933a41359729

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2cf546f-76f9-44ec-8486-933a41359729)  
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## Summary

The Care Quality Commission (CQC) has completed the procurement process titled "MNSI Case Management System." This tender involved the supply of 200 Case Manager user licences and ongoing support for a healthcare investigation system, a part of the Maternity and Newborn Safety Investigations programme. The procurement, classified under the "Software package and information systems" category, was conducted via a call-off from the CCS G-Cloud 14 Framework Agreement using the Direct Award process. The contract, valued at £972,000, covers a 36-month period, starting 1st October 2026 and ending on 30th September 2029. The procurement targeted delivery in England and followed a selective procurement method aimed at small and medium enterprises (SMEs).

This tender represents a significant opportunity for SMEs specialising in IT services, especially those involved in software consulting, development, internet services, and support. Businesses with expertise in managing healthcare-related software systems stand to benefit from this contract by offering licences, support, and maintenance services. Moreover, with the CQC as a reputable buyer, businesses that deliver high-quality software and support may also gain valuable exposure and experience, which could propel further opportunities within the public health sector and beyond.

## Notice

This is a Contract Award Notice. The Care Quality Commission (CQC) require the supply of 200 Case Manager user licences for a three-year period and ongoing support and maintenance for the healthcare investigation Case Management System used by Maternity and Newborn Safety Investigations (MNSI) programme. This procurement was undertaken through the CCS G-Cloud 14 Framework Agreement (RM1557.14), Lot 2 Cloud Software, following the Direct Award process. The Contract is awarded for a total period of 36 months. Total Awarded Value is maximum of all charges including any optional contract extensions. Contract Reference: CQC TDI 028

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a315dc8e-c469-433c-8b2b-4b7024c6ff4b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jun 2026 |
| Submission deadline | 17 Apr 2026 |
| Future notice date | Not specified |
| Award date | 4 Jun 2026 |
| Contract period | 30 Sep 2026 - 30 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £972,000 |
| Lots value | Not specified |
| Awards value | £972,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 4PA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IIZUKA SOFTWARE TECHNOLOGIES |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Jun 2026 at 09:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a315dc8e-c469-433c-8b2b-4b7024c6ff4b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a315dc8e-c469-433c-8b2b-4b7024c6ff4b
  18th June 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4ef29de3-630f-464c-9a87-6055d14a9062
  RM1557.14-G-Cloud-14-Lots1-3-Call-Off-Contract_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2cf546f-76f9-44ec-8486-933a41359729. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b2cf546f-76f9-44ec-8486-933a41359729.json.