---
title: "Single Customer Account - Delivery Management Service - Dalas Taxi Rank"
ocid: "ocds-b5fd17-b2d43abc-b4e2-43f0-a79f-f1b082bebfe2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2d43abc-b4e2-43f0-a79f-f1b082bebfe2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b2d43abc-b4e2-43f0-a79f-f1b082bebfe2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b2d43abc-b4e2-43f0-a79f-f1b082bebfe2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2024-11-26"
---

# Single Customer Account - Delivery Management Service - Dalas Taxi Rank

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-b2d43abc-b4e2-43f0-a79f-f1b082bebfe2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2d43abc-b4e2-43f0-a79f-f1b082bebfe2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b2d43abc-b4e2-43f0-a79f-f1b082bebfe2.json)

## Summary

H M Revenue & Customs (HMRC) has completed a procurement process titled "Single Customer Account - Delivery Management Service - Dalas Taxi Rank" under the CCS RM6335 Digital and Legacy Application Services (DALAS) framework, specifically Lot 4b for Taxi Rank. This tender, classified under the industry category of "Programming services of packaged software products" (CPV 72210000), aimed to secure a managed service for the Single Customer Account Programme, set to close in April 2025. The tender utilised a selective procurement method through a call-off from a framework agreement, with the awarded contract starting on 23rd October 2024 and ending on 31st March 2025. The contract value is £750,000, with the procurement stage currently at the Award stage as of the latest update on 26th November 2024. The delivery location is the United Kingdom.

This procurement presents significant opportunities for businesses in the software programming and IT service management sectors, particularly those with expertise in DevOps, Agile, and Lean methodologies. NTT Data UK Limited, a large-scale enterprise, has been awarded the contract, indicating the potential for collaboration or subcontracting opportunities. While the contract does not specify suitability for SMEs or VCSEs, businesses with the capability to deliver high-quality managed services and innovative technological solutions could find growth opportunities by engaging with such government projects. The strategic collaboration with HMRC could also enhance a company's profile and provide a platform for future public sector work.

## Notice

This contract is for the provision of a Managed Service supporting the Single Customer Account Programme which is due to close April 2025. Specifically provision of a delivery management service for configuration and service enhancements. Utilising DevOps, Agile and Lean tools and techniques. Awarded under Lot 4b Taxi Rank of the CCS RM6335 Digital and Legacy Application Services (DALAS) framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1d1513c9-f35e-4b55-8d45-7e9b3b8f3352 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Nov 2024 |
| Submission deadline | 22 Oct 2024 |
| Future notice date | Not specified |
| Award date | 22 Oct 2024 |
| Contract period | 22 Oct 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £750,000 |
| Lots value | Not specified |
| Awards value | £750,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NTT DATA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72210000 - Programming services of packaged software products

## Release History

- 26 Nov 2024 at 16:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1d1513c9-f35e-4b55-8d45-7e9b3b8f3352

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1d1513c9-f35e-4b55-8d45-7e9b3b8f3352
  26th November 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4780ebe2-c4b7-412d-8c95-befe389d037a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2d43abc-b4e2-43f0-a79f-f1b082bebfe2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b2d43abc-b4e2-43f0-a79f-f1b082bebfe2.json.