---
title: "PTTP BAU Support Service"
ocid: "ocds-b5fd17-b2da4c7e-042e-42cb-9db1-d3896a7975a3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2da4c7e-042e-42cb-9db1-d3896a7975a3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b2da4c7e-042e-42cb-9db1-d3896a7975a3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b2da4c7e-042e-42cb-9db1-d3896a7975a3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2022-02-03"
---

# PTTP BAU Support Service

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-b2da4c7e-042e-42cb-9db1-d3896a7975a3

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## Summary

The Ministry of Justice has awarded a contract titled "PTTP BAU Support Service" for providing technical support services related to the Prison Transformation Technology Programme. This service involves root cause analysis and fault fixing mainly within AWS code, Palo Alto, Terraform, and Github. The procurement, classified under Helpdesk and support services (CPV Code 72253000), was conducted through a selective method, following a framework agreement. The contract, valued at £3,634,000, began on 28th September 2021 and will continue until 27th September 2022. It is based in London, United Kingdom.

This procurement opportunity enables businesses, particularly small and medium enterprises (SMEs) with expertise in technical support and systems integration, to engage in similar contracts in the future. The focus on enhancing service delivery within technological frameworks makes this contract particularly appealing to firms with experience in AWS, Terraform, and related technologies. Businesses equipped to compete in such high-level IT services would be well-suited to pursue future opportunities arising from the Ministry of Justice's ongoing digital transformation efforts.

## Notice

Support Service to the in-house Service Delivery of the Prison Transformation Technology Programme (PTTP) with technical root cause analysis and fault/fix primarily in the AWS code pipeline, Palo Alto, Terraform and Github, and such other agreed areas of Service Delivery support as develop over the implementation and delivery of the PTTP solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7c458054-83bb-4e8d-910c-961a2120cf58 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Feb 2022 |
| Submission deadline | 21 Sep 2021 |
| Future notice date | Not specified |
| Award date | 20 Sep 2021 |
| Contract period | 27 Sep 2021 - 27 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,634,000 |
| Lots value | Not specified |
| Awards value | £3,634,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NIMBUS DIGITAL TECHNOLOGY INNOVATIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253000 - Helpdesk and support services

## Release History

- 3 Feb 2022 at 17:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7c458054-83bb-4e8d-910c-961a2120cf58

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7c458054-83bb-4e8d-910c-961a2120cf58
  3rd February 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fad80ed1-34f9-4668-b314-634cbdb3104a
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2da4c7e-042e-42cb-9db1-d3896a7975a3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b2da4c7e-042e-42cb-9db1-d3896a7975a3.json.