---
title: "Cloud hosted Legal Case Management System (LCMS) under CCS Framework - Back Office Software (RM6194)"
ocid: "ocds-b5fd17-b2f77d52-6734-406e-afc8-f82086f51cbb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2f77d52-6734-406e-afc8-f82086f51cbb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b2f77d52-6734-406e-afc8-f82086f51cbb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b2f77d52-6734-406e-afc8-f82086f51cbb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST SUFFOLK COUNCIL"
published: "2023-12-20"
---

# Cloud hosted Legal Case Management System (LCMS) under CCS Framework - Back Office Software (RM6194)

Buyer: WEST SUFFOLK COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-b2f77d52-6734-406e-afc8-f82086f51cbb

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## Summary

The West Suffolk Council has awarded a contract for a Cloud hosted Legal Case Management System (LCMS) under CCS Framework to Civiva UK Limited. The contract, with a total value of £361,120.59, has a contract period from 2023-11-28 to 2029-04-30 in the East of England region. The procurement method used was a Call-off Framework RM6192, and the tender period ended on 2023-11-27.

This procurement process led by the West Suffolk Council provides opportunities for businesses, especially those offering software package and information systems services, to compete for contracts in the legal industry category. Small and medium-sized enterprises (SMEs) are well-suited for this tender. Businesses interested in providing back office software solutions in the public sector should consider engaging with the West Suffolk Council and similar authorities in the region for potential future opportunities.

## Notice

Contract to re-procure a Legal Case Management System (LCMS) on behalf West Suffolk Council (Procurement Lead ), Babergh and Mid Suffolk District Councils and Ipswich Borough Council. These are known as the 'Joint Authorities'. The purpose of this procurement is to procure separate instances of the same LCMS: 1. Shared Legal Service for West Suffolk Council, Babergh and Mid Suffolk District Councils 2. Ipswich Borough Council in order for the 'Joint Authorities' to effectively manage their legal department, caseloads and processes in line with standard legal processes and requirements. This system should enable the 'Joint Authorities' to work in an electronic way to continue to support the transition of paperless working. A joint procurement of a LCMS provides additional benefits of cross sharing of knowledge and skills. The joint procurement provides additional benefits of cross sharing of knowledge, skills and practices across the 'Joint Authorities'. Total Contract value refers to the total cost including any optional extension for all participating authorities and is an estimated based on future year CPI rates. West Suffolk Council is publishing this award notice on behalf of all participating authorities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3e8e1288-c2a0-4c95-9774-ac0979764649 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Call-off Framework RM6192 |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Dec 2023 |
| Submission deadline | 27 Nov 2023 |
| Future notice date | Not specified |
| Award date | 28 Nov 2023 |
| Contract period | 28 Nov 2023 - 30 Apr 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £361,120 |
| Lots value | Not specified |
| Awards value | £361,120 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST SUFFOLK COUNCIL |
| Locality | BURY ST EDMUNDS |
| Post town | Ipswich |
| Postcode | IP33 3YU |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH64 West Suffolk |
| Local authority | West Suffolk |
| Electoral ward | Minden |
| Westminster constituency | Bury St Edmunds and Stowmarket |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVIVA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Dec 2023 at 16:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3e8e1288-c2a0-4c95-9774-ac0979764649

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3e8e1288-c2a0-4c95-9774-ac0979764649
  20th December 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2f77d52-6734-406e-afc8-f82086f51cbb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b2f77d52-6734-406e-afc8-f82086f51cbb.json.