---
title: "Mental Health and Vulnerability Support in Humberside"
ocid: "ocds-b5fd17-b2f858dd-4a86-4322-9935-76e1c9687499"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2f858dd-4a86-4322-9935-76e1c9687499"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b2f858dd-4a86-4322-9935-76e1c9687499.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b2f858dd-4a86-4322-9935-76e1c9687499.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP)"
published: "2019-11-20"
---

# Mental Health and Vulnerability Support in Humberside

Buyer: YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP)  
Current stage: Award  
OCID: ocds-b5fd17-b2f858dd-4a86-4322-9935-76e1c9687499

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## Summary

The contracting process for the "Mental Health and Vulnerability Support in Humberside" service was initiated by Yorkshire and Humber Police Procurement (Y&HPP). This service falls under the health and social work industry category, and the contract is based in the Yorkshire and the Humber region of the United Kingdom. The procurement method utilised was an open procedure, with the tender process completed by 16th September 2019. The contract period is set to commence on 25th November 2019 and will run until 24th November 2022.

This tender presents opportunities for businesses specialising in mental health services and social support, particularly those capable of delivering telephone support for individuals in crisis. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations would be well-positioned to compete, given the emphasis on experienced personnel in dealing with mental health vulnerabilities. With the growing demand for mental health services, businesses in this sector are likely to find a lucrative market through such contracts.

## Notice

This contract will provide a Mental Health and Vulnerability Support Telephone Service in the Humberside Force Control Room for 12 hours a day, seven days of the week, through Support Workers who are experienced in dealing with callers suffering a mental health crisis or require support due to a mental health vulnerability. Initial calls into the Force Control Room will be taken by Humberside Police staff who will refer where necessary to the Mental Health Support Worker. When dealing with calls the Support Worker will gather information on the nature of the issues, questioning appropriately to elicit information and will offer guidance and support to those in crisis. Working from the Force Control Room, Support Workers will manage calls from vulnerable people, their friends and relatives, other agencies and emergency services and provide advice and guidance to them and the police on how best to respond to their immediate needs. The contract is designed to ensure callers receive immediate support from experienced staff and are supported by the right agency at the earliest possible opportunity.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/28a086f5-f70b-47dc-b2c9-6f6fe24f381e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Nov 2019 |
| Submission deadline | 16 Sep 2019 |
| Future notice date | Not specified |
| Award date | 15 Oct 2019 |
| Contract period | 15 Oct 2019 - 17 Oct 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP) |
| Locality | HULL |
| Post town | Hull |
| Postcode | HU16 5SN |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | Cottingham North |
| Westminster constituency | Kingston upon Hull North and Cottingham |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | *CONTRACT NOT AWARDED |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services

## Release History

- 20 Nov 2019 at 08:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/28a086f5-f70b-47dc-b2c9-6f6fe24f381e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/28a086f5-f70b-47dc-b2c9-6f6fe24f381e
  20th November 2019 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=29548&B=BLUELIGHT
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/36335
  User / Company

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2f858dd-4a86-4322-9935-76e1c9687499. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b2f858dd-4a86-4322-9935-76e1c9687499.json.