---
title: "E-Forms and Services Portal renewal"
ocid: "ocds-b5fd17-b2fcd37f-add8-4325-8a30-be954d578208"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2fcd37f-add8-4325-8a30-be954d578208"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b2fcd37f-add8-4325-8a30-be954d578208.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b2fcd37f-add8-4325-8a30-be954d578208.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Nottinghamshire County Council"
published: "2026-08-12"
---

# E-Forms and Services Portal renewal

Buyer: Nottinghamshire County Council  
Current stage: Award  
OCID: ocds-b5fd17-b2fcd37f-add8-4325-8a30-be954d578208

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2fcd37f-add8-4325-8a30-be954d578208)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b2fcd37f-add8-4325-8a30-be954d578208.json)

## Summary

Nottinghamshire County Council procured renewal of its GovService digital platform, provided by Granicus, for online forms, digital processes and customer-facing services. The platform provides a consistent interface for residents and council staff, supporting communication, management of service requests and wider digital-transformation work. This is a software and information-systems service within the broader public-sector digital services market. Delivery covers Nottinghamshire and the wider East Midlands area. The requirement is for an established platform service rather than a standalone software package: suppliers need to support the council’s use of GovService as an operational channel for residents and internal users, with the service aligned to council communications, case or request handling and online service delivery.

The procurement has been completed and the contract was awarded to GRANICUS-FIRMSTEP Ltd on 1 June 2026. It was made through a G-Cloud 14 call-off, with the procurement method recorded as not applicable. The tender submission deadline was 2 March 2026 at 23:59. The awarded value is £300,936 including the stated currency of GBP. The contract runs from 6 June 2026 to 5 June 2028. The award is active and covers the full requirement rather than separately identified lots. The procurement is categorised as services, with software packages and information systems as its classification. The published outcome identifies the selected supplier but does not set out a separate scoring breakdown or additional evaluation weighting.

This award confirms an operational requirement for a council-wide digital platform supporting online forms, workflow processes, resident-facing services, internal users, communications and service-request management. Businesses considering similar future work for Nottinghamshire County Council would need credible capability in delivering and supporting these functions as one consistent service, rather than offering isolated web forms or a narrow software component. Relevant suppliers are likely to be established digital-service or software providers able to maintain a public-sector platform, support both residents and council teams, and contribute to digital-transformation objectives. The opportunity was identified as suitable for small and medium-sized enterprises, so an SME with demonstrable platform capability and public-sector service experience could be well placed to compete when the requirement next reaches the market.

## Notice

GovService is the Council's digital platform (provided by Granicus) used to deliver online forms, processes, and customer-facing services. It acts as a single, consistent interface for residents and internal users, helping the Council improve communication, manage service requests, and support wider digital-transformation goals. G-Cloud 14 call-off.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7386029e-10dd-4457-b982-109f4a3ebfce |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not applicable |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Aug 2026 |
| Submission deadline | 2 Mar 2026 |
| Future notice date | Not specified |
| Award date | 1 Jun 2026 |
| Contract period | 6 Jun 2026 - 5 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,936 |
| Lots value | Not specified |
| Awards value | £300,936 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Nottinghamshire County Council |
| Locality | NOTTINGHAMSHIRE |
| Postcode area | Nottingham |
| Postcode | NG2 7QP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF16 South Nottinghamshire |
| Local authority | Rushcliffe |
| Electoral ward | Trent Bridge |
| Westminster constituency | Rushcliffe |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Granicus-Firmstep Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 12 Aug 2026 at 19:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7386029e-10dd-4457-b982-109f4a3ebfce

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7386029e-10dd-4457-b982-109f4a3ebfce
  12th August 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.nottinghamshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2fcd37f-add8-4325-8a30-be954d578208. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b2fcd37f-add8-4325-8a30-be954d578208.json.
