---
title: "Unique Customer Record Phase 3 - Customer Registry for Organisations December 25 - January 26"
ocid: "ocds-b5fd17-b2ffdce9-0120-4dd0-a9e0-fff0e49202d2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2ffdce9-0120-4dd0-a9e0-fff0e49202d2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b2ffdce9-0120-4dd0-a9e0-fff0e49202d2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b2ffdce9-0120-4dd0-a9e0-fff0e49202d2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2025-11-26"
---

# Unique Customer Record Phase 3 - Customer Registry for Organisations December 25 - January 26

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-b2ffdce9-0120-4dd0-a9e0-fff0e49202d2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2ffdce9-0120-4dd0-a9e0-fff0e49202d2)  
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## Summary

The procurement process for the "Unique Customer Record Phase 3 - Customer Registry for Organisations December 25 - January 26" has been awarded to Softcat PLC. Managed by H M Revenue & Customs, this contract focuses on digital services aimed at supporting programme objectives, including technical design updates and application deployment. It falls under the "Systems and technical consultancy services" industry, with an additional focus on "Software-related services." Located in the United Kingdom, the contract has a value of £300,000 GBP. The procurement method used was selective, drawing from a framework agreement, and the procurement stage is in the Award phase, having been completed. The contract period is scheduled from 1st December 2025 to 23rd January 2026.

This tender provides a substantial opportunity for businesses specialising in digital transformation and technical consultancy, particularly those with a focus on systems and software-related services, to grow and collaborate with a significant public sector entity such as H M Revenue & Customs. While the contract has already been awarded, companies with similar expertise can position themselves for future opportunities by understanding the scope and requirements detailed in such tenders. This specific procurement, although not suitable for SMEs or VCSEs, showcases the types of large-scale projects available within governmental sectors, providing insights into potential avenues of growth for large-scale and specialised firms.

## Notice

AWARDED CONTRACT - for the provision of digital services to support Programme objectives, including updates to the Technical Design that underpins the UCR solution design, production deployment, implementation of the production version of the configured Application, and migrating the customisations between the identified testing environments and the production environment.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9be84268-bd17-4f8a-b248-7e41d11d882a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Nov 2025 |
| Submission deadline | 24 Oct 2025 |
| Future notice date | Not specified |
| Award date | 31 Oct 2025 |
| Contract period | 1 Dec 2025 - 23 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | £300,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72220000 - Systems and technical consultancy services
- 72260000 - Software-related services

## Release History

- 26 Nov 2025 at 13:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9be84268-bd17-4f8a-b248-7e41d11d882a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9be84268-bd17-4f8a-b248-7e41d11d882a
  26th November 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b2ffdce9-0120-4dd0-a9e0-fff0e49202d2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b2ffdce9-0120-4dd0-a9e0-fff0e49202d2.json.