--- title: "Newham CCG Urgent Treatment Centre and Rapid Response Services" ocid: "ocds-b5fd17-b31c3c4a-fed2-4098-ac3c-a2d88bba5938" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b31c3c4a-fed2-4098-ac3c-a2d88bba5938" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b31c3c4a-fed2-4098-ac3c-a2d88bba5938.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b31c3c4a-fed2-4098-ac3c-a2d88bba5938.json" source: "Contracts Finder" current_stage: "Tender" buyer: "N E L COMMISSIONING SUPPORT UNIT" published: "2017-11-03" --- # Newham CCG Urgent Treatment Centre and Rapid Response Services Buyer: N E L COMMISSIONING SUPPORT UNIT Current stage: Tender OCID: ocds-b5fd17-b31c3c4a-fed2-4098-ac3c-a2d88bba5938 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b31c3c4a-fed2-4098-ac3c-a2d88bba5938) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b31c3c4a-fed2-4098-ac3c-a2d88bba5938.json) ## Summary The NHS Newham Clinical Commissioning Group (CCG) is seeking proposals for the "Newham CCG Urgent Treatment Centre and Rapid Response Services" as part of a collaborative initiative within the North-East London Strategic Transformation Plan (STP). This procurement falls under the health and social work services category and is currently in the Tender stage, with a deadline for submissions set at 5pm on 8th January 2018. The service will address urgent care needs in Newham, operating 18 hours a day, and the projected contract value ranges from £22.5 million to £25 million. Interested bidders are encouraged to engage via an open procedure procurement method and attend a bidder event on 23rd November 2017 at the University of East London. This tender presents significant opportunities for healthcare providers, particularly those specialising in urgent care services, general practice, and rapid response teams. Businesses with expertise in integrated care delivery, minor injury and illness services, or home health care will be well-positioned to compete. By participating in this procurement, organisations can not only expand their service offerings in the NHS framework but also enhance their capacity to support local health needs, contributing to the urgent care landscape in North East London. ## Notice NHS Newham CCG is working collaboratively as part of the North-East London Strategic Transformation Plan (STP) covering seven CCGs: Newham, Waltham Forest, City & Hackney, Tower Hamlets, Barking Havering & Redbridge. The vision for the STP is to create a simplified, streamlined urgent care system, which will ensure right care, right place, and first time access principles for patients in North East London. The key programme for the STP is the procurement of an Integrated Urgent Care Service (NHS 111 & CAS) that meets both local and national requirements. The CCG is procuring an Urgent Treatment Centre with streaming and an integrated Rapid Response service. The population using the Urgent Treatment Centre will primarily come from within Newham, although there are increased attendances from the working age population who are temporarily living in and close to the Borough and the selected provider is required to set up a recharging process in line with National Guidance. The selected provider will be expected to deliver the following core functions: a. GP Streamer with local knowledge, based at the "front door" of the Emergency Department (ED) at Newham University Hospital (NUH) streaming ALL patients (excluding major care) that attend the A&E site. b. A navigator service to support patients with medical assessment, advice, treatment, direction and self-care. c. Provision of a minor illness and minor injury service between the hours of 8am to 11.pm (15 hours) d. Provision of an additional minor illness service 11.00 pm to 2.00 a.m.(3 hours) e. Receive referrals and bookings from integrated urgent care service (111 & the Clinical Assessment Service). f. Book patients directly into GP practices and the 8-8 extended Primary Care Hub which is currently being piloted across Newham. g. Assess patients for pathways to acute services, i.e. ambulatory care, Clinical Decision Unit pathways In addition to the above, the service will include a Rapid Response team to support the clinical team in the Urgent Treatment Service by delivering the following additional functions: a. Support patients at home which require short term acute medical care for a period of 0-3 days to avert unnecessary admissions and readmissions to the Urgent Treatment centre and Emergency Department. b. Provision of urgent medical service (which responds to patients within two hours who are at risk of tipping into acute crisis) within a patients/service user's home or nursing home in Newham for any patient that goes into acute crisis. c. Provide treatments and support to monitor the patient's condition. d. Generate a reduction in hospital admissions for patients which require acute medical treatment. e. Assist the Urgent Treatment Service with the post - discharge management of patients which require further acute medical support at their place of residence. The service will operate for 18 hours a day and for 365 days a year basis. It is anticipated the model of care will be va Additional information: The CCG is following an Open Procedure procurement process to procure this service. Interested organisations must express their interest by registering on Pro-contract: https://www.procontract-due-north.com The deadline for submitting a completed Tender is at 5pm on Monday 8th January 2018. Responses received after the deadline will not be considered. The CCG intend to hold a bidder Event Day on Thursday 23rd November 2017 at University of East London, 1 Salway Road, Stratford E15 1NF. Time 12.30 to 4.30pm. Bidders can confirm there attendance via the Procontract discussion board. Please note that any communication from NEL Commissioning Support or CCG regarding this tender will be via Pro-contract discussion messaging. Bidders must use Pro-contract discussion board for their communications with NEL Commissioning Support or CCG regarding this procurement. The deadline for submitting a completed Tender is at 5.00pm on Monday 8th January 2018. Responses received after the deadline will not be considered. Further information and Submission of the tenders will be via the Pro-Contract e-tendering system https://www.procontract.due-north.com ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5322a537-184d-49d1-a0b8-895057ceef77 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Nov 2017 | | Submission deadline | 8 Jan 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Jun 2018 - 6 Jun 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £25,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | N E L COMMISSIONING SUPPORT UNIT | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 7NT | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI45 Lambeth | | Local authority | Lambeth | | Electoral ward | Waterloo & South Bank | | Westminster constituency | Vauxhall and Camberwell Green | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 3 Nov 2017 at 16:22 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5322a537-184d-49d1-a0b8-895057ceef77 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/5322a537-184d-49d1-a0b8-895057ceef77 3rd November 2017 - Opportunity notice on Contracts Finder ## Notice URLs - https://www.procontract-due-north.com - https://www.procontract.due-north.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b31c3c4a-fed2-4098-ac3c-a2d88bba5938. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b31c3c4a-fed2-4098-ac3c-a2d88bba5938.json.