---
title: "Enterprise Support Agreement"
ocid: "ocds-b5fd17-b31cd7cf-08cf-4a4d-b91b-820ee5e10a9d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b31cd7cf-08cf-4a4d-b91b-820ee5e10a9d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b31cd7cf-08cf-4a4d-b91b-820ee5e10a9d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b31cd7cf-08cf-4a4d-b91b-820ee5e10a9d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF THE WEST OF ENGLAND"
published: "2017-04-11"
---

# Enterprise Support Agreement

Buyer: UNIVERSITY OF THE WEST OF ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-b31cd7cf-08cf-4a4d-b91b-820ee5e10a9d

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## Summary

The procurement process involved the University of the West of England as the contracting authority, seeking an "Enterprise Support Agreement" under the goods category, specifically for software support services. The contract was awarded on 31 March 2017 for a value of £33,168.77, with the contract period commencing on 1 April 2017 and concluding on 2 April 2017. The procurement was initiated through a tender process, and while specific procurement method details were not specified, the procurement status is marked as complete.

This tender presents significant business growth opportunities for companies specialising in software support services. Businesses that are well-positioned to compete include large enterprises with a focus on SAP application support and analytics, as exemplified by the awarded supplier, Itelligence Business Solutions (UK) Limited. Additionally, firms located in or around Bristol may find logistical advantages in competing for similar future contracts due to proximity to the contracting authority.

## Notice

Enterprise Support Agreement (For 12x SAP Application Bus Analytics Prof User; 15x BA&T SAP BusinessObjects BI Suite (user); 1x BA&T SAP Business Objects BI Suite (CS); 3x SAP BusObj DI Starter (1 CPU) until 30/03/2017

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0f0d059b-b609-49b5-9963-60431b82835d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Apr 2017 |
| Submission deadline | 31 Mar 2017 |
| Future notice date | Not specified |
| Award date | 30 Mar 2017 |
| Contract period | 31 Mar 2017 - 2 Apr 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £33,168 |
| Lots value | Not specified |
| Awards value | £33,168 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF THE WEST OF ENGLAND |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS16 1QY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Stoke Park & Cheswick |
| Westminster constituency | Filton and Bradley Stoke |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ITELLIGENCE BUSINESS SOLUTIONS (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 11 Apr 2017 at 13:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0f0d059b-b609-49b5-9963-60431b82835d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0f0d059b-b609-49b5-9963-60431b82835d
  11th April 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b31cd7cf-08cf-4a4d-b91b-820ee5e10a9d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b31cd7cf-08cf-4a4d-b91b-820ee5e10a9d.json.