---
title: "Mitel Telephony Support & Maintenance 2025"
ocid: "ocds-b5fd17-b35452bd-1bb9-456f-99a5-57ba453a0488"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b35452bd-1bb9-456f-99a5-57ba453a0488"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b35452bd-1bb9-456f-99a5-57ba453a0488.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b35452bd-1bb9-456f-99a5-57ba453a0488.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WIRRAL BOROUGH COUNCIL"
published: "2024-12-12"
---

# Mitel Telephony Support & Maintenance 2025

Buyer: WIRRAL BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-b35452bd-1bb9-456f-99a5-57ba453a0488

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b35452bd-1bb9-456f-99a5-57ba453a0488)  
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## Summary

Wirral Borough Council has completed the procurement process for the "Mitel Telephony Support & Maintenance 2025" contract, categorised under Telecommunications equipment and supplies (CPV: 32500000). The procurement was conducted through a direct award under the Crown Commercial Services Framework RM6116 Network 3 Lot 4b. The contract was awarded to 4Sight Communications Ltd on 10 December 2024, with the contract period starting on 11 December 2024 and ending on 31 December 2025. The total contract value is £61,309.95. Services will be provided in England, United Kingdom.

This tender presents substantial growth opportunities for businesses specialising in telecommunications support and maintenance. Although the contract was directly awarded to 4Sight Communications Ltd, other managed service providers and telecommunications firms capable of delivering comprehensive telephony support and maintenance services to local government organisations could benefit from monitoring similar future opportunities. This type of contract is particularly well-suited for organisations with a robust service delivery framework capable of adhering to rigorous contractual requirements and timelines.

## Notice

Mitel Telephony Support & Maintenance Additional information: Award via Crown Commercial Services Framework RM6116 Network 3 Lot 4b

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dc680063-211f-463d-8dbe-df726241ae43 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Dec 2024 |
| Submission deadline | 30 Nov 2024 |
| Future notice date | Not specified |
| Award date | 10 Dec 2024 |
| Contract period | 11 Dec 2024 - 31 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £61,309 |
| Lots value | Not specified |
| Awards value | £61,309 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIRRAL BOROUGH COUNCIL |
| Locality | BIRKENHEAD |
| Post town | Chester |
| Postcode | CH41 2AB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD74 Wirral |
| Local authority | Wirral |
| Electoral ward | Birkenhead and Tranmere |
| Westminster constituency | Birkenhead |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 4SIGHT COMMUNICATIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32500000 - Telecommunications equipment and supplies

## Release History

- 12 Dec 2024 at 11:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dc680063-211f-463d-8dbe-df726241ae43

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dc680063-211f-463d-8dbe-df726241ae43
  12th December 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.wirral.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b35452bd-1bb9-456f-99a5-57ba453a0488. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b35452bd-1bb9-456f-99a5-57ba453a0488.json.