---
title: "Single Customer View - Data support and development"
ocid: "ocds-b5fd17-b357584d-bc37-43c0-af73-24ae344ea3c1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b357584d-bc37-43c0-af73-24ae344ea3c1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b357584d-bc37-43c0-af73-24ae344ea3c1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b357584d-bc37-43c0-af73-24ae344ea3c1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE NATIONAL ARCHIVES"
published: "2018-07-05"
---

# Single Customer View - Data support and development

Buyer: THE NATIONAL ARCHIVES  
Current stage: Award  
OCID: ocds-b5fd17-b357584d-bc37-43c0-af73-24ae344ea3c1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b357584d-bc37-43c0-af73-24ae344ea3c1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b357584d-bc37-43c0-af73-24ae344ea3c1.json)

## Summary

The National Archives is conducting a procurement process for the "Single Customer View - Data support and development" project, aimed at enhancing the automation and accessibility of customer data systems. This open tender falls under the software package and information systems industry, specifically classified with CPV codes related to IT services and consultancy. The contract period is set to commence on 1st August 2018 and will conclude on 31st July 2019, with a contract value of £20,000. The tender period concluded on 11th June 2018.

This opportunity is particularly suited for small to medium-sized enterprises (SMEs) within the IT services and consultancy sectors, especially those with expertise in data systems automation, software development, and data auditing. Companies with capabilities in creating efficient data management solutions can leverage this tender to establish or enhance their presence in public sector contracts, thereby fostering business growth and increasing their portfolio in governmental engagements.

## Notice

To work with both the Customer Insight and Data team and the IT Operations team to transition the Single Customer View (SCV) processes towards a fully automated, accessible system. Support the data production process of the SCV and related datasets (i.e. through data auditing, automating processes, creating validation scripts).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8fadbec0-a65b-4fa9-bbba-718b5db29f6d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jul 2018 |
| Submission deadline | 11 Jun 2018 |
| Future notice date | Not specified |
| Award date | 3 Jul 2018 |
| Contract period | 31 Jul 2018 - 31 Jul 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,000 |
| Lots value | Not specified |
| Awards value | £20,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NATIONAL ARCHIVES |
| Locality | RICHMOND |
| Post town | Twickenham |
| Postcode | TW9 4DU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Kew |
| Westminster constituency | Richmond Park |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DATA METTLE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
- 73000000 - Research and development services and related consultancy services
- 75000000 - Administration, defence and social security services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 5 Jul 2018 at 13:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8fadbec0-a65b-4fa9-bbba-718b5db29f6d
- 30 May 2018 at 12:48 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0146fba2-fdf9-4a45-84fe-22310acdef35
- 15 May 2018 at 07:36 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0146fba2-fdf9-4a45-84fe-22310acdef35
- 14 May 2018 at 13:24 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0146fba2-fdf9-4a45-84fe-22310acdef35

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8fadbec0-a65b-4fa9-bbba-718b5db29f6d
  5th July 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/0146fba2-fdf9-4a45-84fe-22310acdef35
  30th May 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c2aee53e-f737-4369-8d55-981fb7c67188
  Invitation to Tender
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cde9b58a-2e4a-4325-9a13-793133efbe76
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d668fe81-fc29-4702-b2d1-3b2b45bedc68

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b357584d-bc37-43c0-af73-24ae344ea3c1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b357584d-bc37-43c0-af73-24ae344ea3c1.json.
