---
title: "Telecare Digital Alarm Receiving Centre (ARC) - AWARD"
ocid: "ocds-b5fd17-b37432f6-56c8-45cc-9c39-8bce373118c5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b37432f6-56c8-45cc-9c39-8bce373118c5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b37432f6-56c8-45cc-9c39-8bce373118c5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b37432f6-56c8-45cc-9c39-8bce373118c5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DUDLEY METROPOLITAN BOROUGH COUNCIL"
published: "2024-07-23"
---

# Telecare Digital Alarm Receiving Centre (ARC) - AWARD

Buyer: DUDLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-b37432f6-56c8-45cc-9c39-8bce373118c5

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## Summary

Dudley Metropolitan Borough Council has completed the procurement process for a Telecare Digital Alarm Receiving Centre (ARC), categorised under software package and information systems (CPV 48000000). The open procedure tender was awarded to E.Novation UK Ltd t/a Enovation. The delivery location is West Midlands, United Kingdom, with the contract running from 24 June 2024 to 23 June 2026. Key dates include the tender period ending on 2 April 2024 and the award date on 29 May 2024. Dudley Metropolitan Borough Council facilitated this procurement to upgrade their digital and analogue alarm receiving capabilities.

This tender presents significant opportunities for businesses in the telecare technology and systems integration sectors looking to expand in public sector markets. Companies specialising in software development for alarm systems or digital communication solutions are well-suited to compete in such procurement processes. While this tender was suited for larger enterprises due to its scope, future tenders in similar sectors can enable business growth by securing long-term public sector contracts.

## Notice

The Council is seeking to procure a digital alarm receiving centre that is capable of receiving both analogue and digital calls as set out in the FTSN and the Specification at Appendix 5 (Specification) and the procurement documents.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ca73e006-f782-4d9a-97ef-8b29d2f92b52 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jul 2024 |
| Submission deadline | 2 Apr 2024 |
| Future notice date | Not specified |
| Award date | 28 May 2024 |
| Contract period | 23 Jun 2024 - 23 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUDLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Dudley |
| Postcode | DY1 1HF |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG36 Dudley |
| Local authority | Dudley |
| Electoral ward | St. James's |
| Westminster constituency | Dudley |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | E.NOVATION UK LTD T/A ENOVATION |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 Jul 2024 at 09:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ca73e006-f782-4d9a-97ef-8b29d2f92b52

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ca73e006-f782-4d9a-97ef-8b29d2f92b52
  23rd July 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.dudley.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b37432f6-56c8-45cc-9c39-8bce373118c5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b37432f6-56c8-45cc-9c39-8bce373118c5.json.