---
title: "Cx Licensing Case Management System"
ocid: "ocds-b5fd17-b387099f-059b-42aa-ad21-a6217501b3bc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b387099f-059b-42aa-ad21-a6217501b3bc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b387099f-059b-42aa-ad21-a6217501b3bc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b387099f-059b-42aa-ad21-a6217501b3bc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "REDCAR & CLEVELAND BOROUGH COUNCIL"
published: "2026-04-15"
---

# Cx Licensing Case Management System

Buyer: REDCAR & CLEVELAND BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-b387099f-059b-42aa-ad21-a6217501b3bc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b387099f-059b-42aa-ad21-a6217501b3bc)  
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## Summary

The procurement process for the Cx Licensing Case Management System was initiated by Redcar & Cleveland Borough Council, focusing on IT services including consulting, software development, Internet and support. This contract was awarded through a selective procurement method, specifically a call-off from the CCS RM6259 Vertical Applications Solutions framework agreement, with Civica UK Ltd as the supplier. The procurement is classified under industry category 72000000 and targets delivery in the North East region of the United Kingdom. The award was made on the 29th of July 2025, with the contract period extending from the 31st of July 2025 to the 30th of July 2027. Redcar & Cleveland Borough Council's procurement stage is complete, having successfully moved from tender initiation to award.

This tender represents significant opportunities for businesses specialising in IT services. SMEs, in particular, should find this contract accessible due to its suitability for smaller enterprises despite the contract being awarded. Companies like Civica UK Ltd, which have established capabilities in delivering comprehensive case management systems, are well-placed to compete in similar future tenders facilitated by the council and comparable frameworks. The focus on housing, environmental, and planning solutions provides potential for growth in the public sector, especially for organisations looking to expand their IT consultancy and software development services. Furthermore, businesses targeting regional implementation within the North East could benefit from aligning their offerings to meet the specific needs of local government frameworks.

## Notice

Contract award for Cx Licensing Case Management System Contract procured via Direct award via Lot 3: Housing, Environmental and Planning Solutions of the CCS RM6259 Vertical Applications Solutions framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8bcffde7-9c48-4259-8723-6822fd9472ec |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Apr 2026 |
| Submission deadline | 20 Jul 2025 |
| Future notice date | Not specified |
| Award date | 28 Jul 2025 |
| Contract period | 30 Jul 2025 - 30 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £139,897 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | REDCAR & CLEVELAND BOROUGH COUNCIL |
| Locality | REDCAR |
| Post town | Cleveland |
| Postcode | TS10 1RT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Redcar and Cleveland |
| Electoral ward | Coatham |
| Westminster constituency | Redcar |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Apr 2026 at 08:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8bcffde7-9c48-4259-8723-6822fd9472ec

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8bcffde7-9c48-4259-8723-6822fd9472ec
  15th April 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.redcar-cleveland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b387099f-059b-42aa-ad21-a6217501b3bc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b387099f-059b-42aa-ad21-a6217501b3bc.json.