--- title: "SCC RP Coroners CMS" ocid: "ocds-b5fd17-b38d49f5-2d4b-4c69-a0e8-627423dcf6e3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b38d49f5-2d4b-4c69-a0e8-627423dcf6e3" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b38d49f5-2d4b-4c69-a0e8-627423dcf6e3.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b38d49f5-2d4b-4c69-a0e8-627423dcf6e3.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SE SHARED SERVICES" published: "2017-09-06" --- # SCC RP Coroners CMS Buyer: SE SHARED SERVICES Current stage: Tender OCID: ocds-b5fd17-b38d49f5-2d4b-4c69-a0e8-627423dcf6e3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b38d49f5-2d4b-4c69-a0e8-627423dcf6e3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b38d49f5-2d4b-4c69-a0e8-627423dcf6e3.json) ## Summary The procurement process titled "SCC RP Coroners CMS" is being conducted by SE Shared Services, which operates independently of Surrey County Council. This tender falls under the category of software package and information systems, specifically aimed at developing a new case management system to replace the current IRIS system. The tender is currently at the planning stage, with submissions due by 15 September 2017. Successful implementation is expected to begin on 10 November 2017, with the system required to be live by 1 February 2018. The procurement method is an open procedure, providing an opportunity for all interested parties to participate. The contract is designated for the Surrey area, with key delivery addresses located in Kingston upon Thames, KT1 2DN. This tender presents a significant opportunity for businesses specialising in software development and IT services, particularly those with expertise in intuitive case management systems. Companies that can provide a cloud-based solution with robust document and workflow management, capable of supporting multiple users, will be well-suited to compete. Businesses offering comprehensive training packages and effective implementation plans will enhance their attractiveness as bidders, as these aspects are critical to the successful rollout of the new system. Companies with experience in public sector contracts may find this procurement particularly relevant to their capabilities. ## Notice The Surrey Senior Coroner is a judicial office holder and operates independently of Surrey County Council (SCC). SCC has a statutory duty to meet all the costs of the coroner service and to provide the Senior Coroner with sufficient staff, and suitable premises to ensure he meets his statutory obligations. The Senior Coroner and his team of coroners, and the Coroners Officers and support staff (jointly provided by SCC and Surrey Police) currently use the IRIS system to record case details and costs. This system is currently hosted and provided to the Senior Coroner by Surrey Police (SyPol). IRIS has been deemed to be not fit for purpose and a replacement intuitive case management system (CMS) is now sought to replace it. Responsibility for the replacement system has passed from SyPol to SCC. The high level requirements of the CMS are as follows: o Easy to use, intuitive system o Availability and ease of access i.e. cloud/web-based. o Document Management System storing any file types including audio/video o Referral system allowing for all referrals to be made online. o Workflow system that guides the user through the legal procedures. o Facility to record all costs and revenue o Access for up to 35 concurrent users The replacement system is required to be fully tested and in place and 'live' on the 1st February 2018. Bidders are required to set out an indicative implemation plan including user acceptance testing with timescales to meet this date. Bidders are also required to set out full details of the training package (including system user manuals) that will be provided to all users prior to and post 'go live' and which will form part of the overall price for the CMS. Any training that is not provided as part of the overall package, such as refresher or report writing must be specified separately including how the charges are structured. At the point when the system goes live the majority of the users will be SyPol employees using SyPol IT infrastructure and netwoks. On the 1st April 2018 it is likely that the majority of users will be SCC employees using SCC IT infrastructure and networks. Will this present any issues in terms of accessing and using the software. The attached IT specification is based on SCC IT infrastructure protocols. Additional information: Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c704df67-1695-4922-a114-9039c582846c | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Sep 2017 | | Submission deadline | 15 Sep 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 10 Nov 2017 - 1 Feb 2018 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SE SHARED SERVICES | | Locality | SURREY | | Post town | Kingston upon Thames | | Postcode | KT1 2DN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI6 Outer London - South | | ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton | | Local authority | Kingston upon Thames | | Electoral ward | Kingston Town | | Westminster constituency | Kingston and Surbiton | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems - 48222000 - Web server software package - 48422000 - Software package suites ## Release History - 6 Sep 2017 at 15:02 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c704df67-1695-4922-a114-9039c582846c - 30 Aug 2017 at 13:32 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c704df67-1695-4922-a114-9039c582846c ## Documents - https://www.contractsfinder.service.gov.uk/Notice/c704df67-1695-4922-a114-9039c582846c 6th September 2017 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/sesharedservices/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.surreycc.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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