---
title: "Request Management System"
ocid: "ocds-b5fd17-b3a466b7-bbe7-46f2-b217-456b26c3213c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b3a466b7-bbe7-46f2-b217-456b26c3213c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b3a466b7-bbe7-46f2-b217-456b26c3213c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b3a466b7-bbe7-46f2-b217-456b26c3213c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GAMBLING COMMISSION"
published: "2023-09-04"
---

# Request Management System

Buyer: GAMBLING COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-b3a466b7-bbe7-46f2-b217-456b26c3213c

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## Summary

The Gambling Commission has awarded a contract for a Request Management System to COMPUTER APPLICATION SERVICES LIMITED. The contract, valued at £23,796, falls under the main procurement category of services and was procured using a selective procurement method. The tender was awarded on May 19, 2023, with a contract period from May 22, 2023, to May 21, 2025. The procurement process took place in Birmingham, England.

This tender for a Request Management System by the Gambling Commission presents opportunities for businesses, particularly small and medium-sized enterprises (SMEs), to provide software package and information systems services. Businesses well-suited to compete should offer expertise in managing FOI, EIR, and SAR case management systems. The contract offers potential for business growth due to its multi-year duration and potential contract extensions, providing stability and growth potential for interested suppliers.

## Notice

Request Management System - Workpro Requests FOI, EIR and SAR Case Management System. Contract Value reflects value over the initial 2 year contract period. There is option to extend the contract by the Buyer for two periods of up to 12 months, by giving the Supplier 30 days written notice before its expiry. In which case the overall contract value will increase.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dccf3614-b4fe-4cad-a59d-2b99164bad14 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2023 |
| Submission deadline | 19 May 2023 |
| Future notice date | Not specified |
| Award date | 18 May 2023 |
| Contract period | 21 May 2023 - 21 May 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £23,796 |
| Lots value | Not specified |
| Awards value | £23,796 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GAMBLING COMMISSION |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B2 4BP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTER APPLICATION SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 4 Sep 2023 at 13:45 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dccf3614-b4fe-4cad-a59d-2b99164bad14
- 23 May 2023 at 10:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dccf3614-b4fe-4cad-a59d-2b99164bad14

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dccf3614-b4fe-4cad-a59d-2b99164bad14
  4th September 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gamblingcommission.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b3a466b7-bbe7-46f2-b217-456b26c3213c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b3a466b7-bbe7-46f2-b217-456b26c3213c.json.