---
title: "Financial Reporting Council (FRC) software solution for handling complaints and Freedom of Information Act (FOIA) requests"
ocid: "ocds-b5fd17-b3ed09d3-7bdd-4884-9766-1cc23f41020f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b3ed09d3-7bdd-4884-9766-1cc23f41020f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b3ed09d3-7bdd-4884-9766-1cc23f41020f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b3ed09d3-7bdd-4884-9766-1cc23f41020f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE FINANCIAL REPORTING COUNCIL LIMITED"
published: "2019-11-05"
---

# Financial Reporting Council (FRC) software solution for handling complaints and Freedom of Information Act (FOIA) requests

Buyer: THE FINANCIAL REPORTING COUNCIL LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-b3ed09d3-7bdd-4884-9766-1cc23f41020f

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## Summary

The Financial Reporting Council (FRC), acting as the buyer, has initiated a tender for a software solution to manage complaints and Freedom of Information Act (FOIA) requests. This procurement is classified under the software package and information systems category and is located in London, England. The procurement process is currently in the Award stage, with an active contract awarded to Computer Application Services Limited on 25th October 2019. The total value of the contract is £44,520, with a contract period starting from 1st December 2019 and extending until 30th November 2022. The original tender was published on 24th September 2019, and the tender period concluded on 9th October 2019.

This tender presents significant growth opportunities for software development companies, particularly those specialising in regulatory compliance, data management, and information systems. Businesses that focus on providing innovative software solutions which can efficiently handle regulatory processes could find themselves well-positioned to bid for future contracts with the FRC and similar bodies. Small and medium-sized enterprises (SMEs) are encouraged to participate, given the budget constraints and specifications outlined in the Invitation to Tender.

## Notice

The Financial Reporting Council (FRC) is the UK regulator for auditors, accountants and actuaries. We set the UK's Corporate Governance and Stewardship Codes and promote transparency and integrity in business. Our work is aimed at investors and others who rely on company reports, audit and high-quality risk management. The FRC is seeking to implement a software solution in order for it to handle effectively and efficiently: a) complaints made to it in connection with its regulatory functions; and b) requests made to it under the Freedom of Information Act 2000. The FRC's budget for implementing this solution is PS43,000. This is a summary only - please see the attached Invitation to Tender (PDF) for full details. The FRC welcomes software proposals which meet the specifications set out in the Invitation to Tender.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/af07bfbb-df7f-497a-b735-6255ba986b52 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Nov 2019 |
| Submission deadline | 9 Oct 2019 |
| Future notice date | Not specified |
| Award date | 24 Oct 2019 |
| Contract period | 1 Dec 2019 - 30 Nov 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £43,000 |
| Lots value | Not specified |
| Awards value | £44,520 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE FINANCIAL REPORTING COUNCIL LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2Y 5AS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTER APPLICATION SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 5 Nov 2019 at 14:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/af07bfbb-df7f-497a-b735-6255ba986b52
- 8 Oct 2019 at 10:47 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a6afc5d9-a880-4c46-b2b1-2003b4d04696
- 2 Oct 2019 at 09:15 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a6afc5d9-a880-4c46-b2b1-2003b4d04696
- 27 Sep 2019 at 14:15 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a6afc5d9-a880-4c46-b2b1-2003b4d04696
- 26 Sep 2019 at 16:37 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a6afc5d9-a880-4c46-b2b1-2003b4d04696
- 26 Sep 2019 at 12:46 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a6afc5d9-a880-4c46-b2b1-2003b4d04696
- 26 Sep 2019 at 09:28 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a6afc5d9-a880-4c46-b2b1-2003b4d04696
- 24 Sep 2019 at 07:55 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a6afc5d9-a880-4c46-b2b1-2003b4d04696

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/af07bfbb-df7f-497a-b735-6255ba986b52
  5th November 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/a6afc5d9-a880-4c46-b2b1-2003b4d04696
  8th October 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ca8dc9e3-3e6b-46d7-a6be-a54a63de0193
  Invitation to Tender
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/18e1fb96-acf3-4f95-89e4-1be4e1ee6609
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b5391eac-e2df-40b9-a997-9d51db52f87a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ed6272b0-c14d-4daf-80c4-77c0d09e6ed8
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1a3e11f0-64da-4693-8e5d-1ffc3bdfe9e9
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/26b701c5-8c98-4bff-87fa-2f472dd1ac9e
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cab687ef-6667-419c-8d29-6d27e65e5586

## Notice URLs

- https://www.frc.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b3ed09d3-7bdd-4884-9766-1cc23f41020f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b3ed09d3-7bdd-4884-9766-1cc23f41020f.json.