---
title: "Verint support renewal 2020 - 2021"
ocid: "ocds-b5fd17-b424c250-1243-45a4-a252-ac0f8faa09b4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b424c250-1243-45a4-a252-ac0f8faa09b4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b424c250-1243-45a4-a252-ac0f8faa09b4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b424c250-1243-45a4-a252-ac0f8faa09b4.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2020-06-18"
---

# Verint support renewal 2020 - 2021

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Tender  
OCID: ocds-b5fd17-b424c250-1243-45a4-a252-ac0f8faa09b4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b424c250-1243-45a4-a252-ac0f8faa09b4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b424c250-1243-45a4-a252-ac0f8faa09b4.json)

## Summary

The Financial Ombudsman Service is seeking quotes for the annual renewal of Verint support services, with a total contract value of £80,000. This procurement is classified under IT services, specifically consulting, software development, Internet and support (CPV 72000000). The tender notice was published on 18 June 2020 and the submission deadline for quotes is 29 June 2020. The contract period will commence on 11 July 2020 and continue until 11 July 2021, with delivery addresses located in London, United Kingdom. The procurement method is a limited competitive quotation, catering primarily to small and medium-sized enterprises (SMEs).

This opportunity for the renewal of Verint support services presents a viable avenue for business growth, particularly for SMEs specialising in IT services including consulting and software development. Businesses that can demonstrate expertise in Verint systems or similar support services will be well-suited to compete. Engaging with this contract could enhance service offerings and foster long-term relationships with a significant public sector organisation such as the Financial Ombudsman Service.

## Notice

This is an opportunity to provide a quote for our annual Verint support renewal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/431cb4b9-5d12-404b-8391-821ace36c39f |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jun 2020 |
| Submission deadline | 29 Jun 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 10 Jul 2020 - 11 Jul 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Jun 2020 at 15:16 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/431cb4b9-5d12-404b-8391-821ace36c39f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/431cb4b9-5d12-404b-8391-821ace36c39f
  18th June 2020 - Opportunity notice on Contracts Finder
- https://procurement.financial-ombudsman.org.uk
  To view the RfQ document please see the link to our e-procurement portal.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b424c250-1243-45a4-a252-ac0f8faa09b4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b424c250-1243-45a4-a252-ac0f8faa09b4.json.