---
title: "Door Entry Service, Maintenance, Repair and New Installs"
ocid: "ocds-b5fd17-b43d2ea0-4c08-419d-a33e-2f980cff69db"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b43d2ea0-4c08-419d-a33e-2f980cff69db"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b43d2ea0-4c08-419d-a33e-2f980cff69db.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b43d2ea0-4c08-419d-a33e-2f980cff69db.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MEDIUS SOFTWARE LIMITED"
published: "2022-07-06"
---

# Door Entry Service, Maintenance, Repair and New Installs

Buyer: MEDIUS SOFTWARE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-b43d2ea0-4c08-419d-a33e-2f980cff69db

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## Summary

The Riverside Group is seeking a qualified service provider for the "Door Entry Service, Maintenance, Repair and New Installs" tender, which involves servicing and repairing door entry systems across approximately 4,300 properties within the UK. The procurement method is an open procedure, and this tender is currently in the award stage, having been published on 22nd September 2021. The contract is set to commence on 1st July 2022, lasting three years with the option to extend for an additional two years. The estimated value of the contract is £2,310,000 with services required across multiple UK regions.

This tender presents significant opportunities for businesses specialising in installation, servicing, and maintenance of audio-visual and optical equipment. Small and medium-sized enterprises (SMEs) as well as voluntary and community sector enterprises (VCSEs) would be ideally suited to compete for this contract due to the emphasis on experience and compliance with industry standards. The tender is divided into two lots, offering flexibility for providers to tailor their bids based on their regional capabilities, potentially driving growth within the sector.

## Notice

The Riverside Group (TRG) wish to appoint an experienced service provider to undertake new installs, servicing, maintenance and repairs to door entry systems. Services are required at approximately 4300 block properties owned / managed by the Riverside Group ensuring compliance with all relevant industry, manufacturer requirements and safety standards. The tender is broken into two lots: Lot 1 New installs, National Lot 2 Service, Maintenance and Repair, Regional lots It is intended that the contract will run for an initial term of three years, extendable for a further term of two years via annual extensions. Any extension will be at the discretion of TRG and subject to satisfactory performance. Additional information: Tender documents must be accessed through RiverSource tender portal only https://riversource.wax-live.com/s2c This tender process will incorporate a minimum 10 calendar day standstill period at the point information on award is communicated to tenderers. Appeals can be directly raised via the contact points detailed in section VI.4.1) of the FTS contract notice. TRG and all subsidiary undertakings of TRG both current and future. All parts of any current or future group structure of which TRG is or may become, a part additional details of the required service can be found within the tender documents included on the RiverSource tendering portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f85f8f07-c41d-4cd0-83b8-cf220b65cd6c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jul 2022 |
| Submission deadline | 21 Oct 2021 |
| Future notice date | Not specified |
| Award date | 22 Sep 2021 |
| Contract period | 30 Jun 2022 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | £1,825,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MEDIUS SOFTWARE LIMITED |
| Additional buyers | RIVERSIDE |
| Locality | SPEKE, LIVERPOOL |
| Post town | Liverpool |
| Postcode | L24 8RF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Garston |
| Westminster constituency | Liverpool Garston |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAINTEC |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 51 - Installation services (except software)

### Codes

- 50340000 - Repair and maintenance services of audio-visual and optical equipment
- 51310000 - Installation services of radio, television, sound and video equipment

## Release History

- 6 Jul 2022 at 15:52 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f85f8f07-c41d-4cd0-83b8-cf220b65cd6c
- 22 Sep 2021 at 09:13 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f85f8f07-c41d-4cd0-83b8-cf220b65cd6c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f85f8f07-c41d-4cd0-83b8-cf220b65cd6c
  22nd September 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- https://riversource.wax-live.com/s2c

## Provenance

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