---
title: "Soft FM for C&W ICS"
ocid: "ocds-b5fd17-b4598846-cf2a-4fb3-92b3-fd53ef1581db"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b4598846-cf2a-4fb3-92b3-fd53ef1581db"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b4598846-cf2a-4fb3-92b3-fd53ef1581db.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b4598846-cf2a-4fb3-92b3-fd53ef1581db.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CHELSEA & WESTMINSTER HOSPITAL NHS FOUNDATION TRUST AND THE ROYAL MARSDEN HOSPITAL NHS FOUNDATION TRUST"
published: "2024-11-05"
---

# Soft FM for C&W ICS

Buyer: CHELSEA & WESTMINSTER HOSPITAL NHS FOUNDATION TRUST AND THE ROYAL MARSDEN HOSPITAL NHS FOUNDATION TRUST  
Current stage: Tender  
OCID: ocds-b5fd17-b4598846-cf2a-4fb3-92b3-fd53ef1581db

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## Summary

Chelsea & Westminster Hospital NHS Foundation Trust and the Royal Marsden Hospital NHS Foundation Trust are seeking to procure Facilities Management Soft Services under a competitive dialogue procurement method. The tender, titled "Soft FM for C&W ICS," falls under the industry category of Cleaning and Sanitation Services (CPV code 90900000). Services to be provided include healthcare cleaning, portering, catering, linen and laundry, waste management, helpdesk, security, window cleaning, pest control, car parking, and additional support services for private patients. The procurement process is currently active, with the tender period ending on 5 December 2024 at 17:00. Services will commence on 16 April 2026 and conclude on 15 April 2031. The contracts will be carried out at facilities located in London, notably SW10 9NH. The total value of the contract is estimated at £280 million GBP.

This tender presents significant opportunities for well-established companies in the facilities management sector, particularly those with expertise in multi-service integration in healthcare settings. Due to the comprehensive range of services required, businesses specialising in healthcare facility support, cleaning and sanitation, catering, security, and helpdesk services would find this tender particularly relevant. With a substantial contract value, this procurement can drive significant business growth and secure long-term engagement with major NHS trusts. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) may find the procurement conditions challenging, given the scale and scope of the requirements.

## Notice

The provision of Facilities Management Soft Services to the Chelsea & Westminster Hospital and The Royal Marsden Hospital as defined in the Descriptive Document (Doc A ITPD) comprising General management Healthcare Cleaning Services Portering Services Patients Catering Services Linen & Laundry Services Retail Catering Operations Waste Management Services Reception (Chelwest only) Helpdesk Services Security Services Window cleaning Pest Control Car Parking Private Patients services Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/87dc8c60-12e9-470e-bec0-ea5530ecafd1 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Nov 2024 |
| Submission deadline | 5 Dec 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 15 Apr 2026 - 15 Apr 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £280,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHELSEA & WESTMINSTER HOSPITAL NHS FOUNDATION TRUST AND THE ROYAL MARSDEN HOSPITAL NHS FOUNDATION TRUST |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW10 9NH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Stanley |
| Westminster constituency | Chelsea and Fulham |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 55 - Hotel, restaurant and retail trade services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services
- 90 - Sewage, refuse, cleaning and environmental services
- 98 - Other community, social and personal services

### Codes

- 55500000 - Canteen and catering services
- 55524000 - School catering services
- 72253000 - Helpdesk and support services
- 79710000 - Security services
- 79992000 - Reception services
- 85320000 - Social services
- 90500000 - Refuse and waste related services
- 90900000 - Cleaning and sanitation services
- 90911300 - Window-cleaning services
- 90922000 - Pest-control services
- 98000000 - Other community, social and personal services
- 98310000 - Washing and dry-cleaning services
- 98341120 - Portering services
- 98351000 - Car park management services

## Release History

- 5 Nov 2024 at 09:08 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/87dc8c60-12e9-470e-bec0-ea5530ecafd1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/87dc8c60-12e9-470e-bec0-ea5530ecafd1
  5th November 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

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