--- title: "Provision of a Friends and Family solution and CQC National Patient Survey Programme" ocid: "ocds-b5fd17-b45e49c9-a9b5-4384-9b9d-e342afe6fde1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b45e49c9-a9b5-4384-9b9d-e342afe6fde1" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b45e49c9-a9b5-4384-9b9d-e342afe6fde1.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b45e49c9-a9b5-4384-9b9d-e342afe6fde1.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NORTHERN CARE ALLIANCE NHS FOUNDATION TRUST" published: "2023-03-15" --- # Provision of a Friends and Family solution and CQC National Patient Survey Programme Buyer: NORTHERN CARE ALLIANCE NHS FOUNDATION TRUST Current stage: Tender OCID: ocds-b5fd17-b45e49c9-a9b5-4384-9b9d-e342afe6fde1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b45e49c9-a9b5-4384-9b9d-e342afe6fde1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b45e49c9-a9b5-4384-9b9d-e342afe6fde1.json) ## Summary The Northern Care Alliance NHS Foundation Trust is seeking suppliers for the provision of a Friends and Family solution and CQC National Patient Survey Programme. The tender, with an estimated value of £420,000, falls under the services category with a procurement method of open procedure. The deadline for tender submissions is April 17, 2023, and the contract period is from May 1, 2023, to April 30, 2026, located in England. This opportunity is suitable for SMEs and could create growth prospects for businesses offering survey design and conduction services. Interested parties must ensure submissions are made through the ProContract portal. The Northern Care Alliance NHS Foundation Trust is the buyer for this procurement exercise, providing an opportunity for businesses to engage with a prominent healthcare organisation in the UK healthcare sector. ## Notice The purpose of this tender exercise is to approach the market to appoint a supplier(s) for the provision Lot 1, a Local Experience Feedback System embedding Friends and Family Test and Lot 2, the Provision of the CQC National Patient Survey Programme that will represent value for money and identify and implement service efficiencies across the NCA. Additional information: Please note that all expressions of interest must be submitted via the Proactis ProContract portal, paper and e-mailed expressions will not be accepted. If you are not already a registered supplier on ProContract, please follow this link to register for free: https://procontract.due-north.com/register Once you have successfully expressed your interest via the portal, you will be sent an email directing you to the ProContract site from which you will be able to access and download the tender documentation and any other relevant information. All documents pertaining to this opportunity will be available for download via the ProContract portal from the outset. Please ensure you are able to download all files immediately after accessing the ProContract portal. Tenderers should also note that final submissions must be made via ProContract, no other submission route is permitted. Failure to follow this path will result in the tender submission being disregarded. The uploading process when submitting a Tender via ProContract may take some time. Tenderers should therefore start this process in sufficient time to allow for the complete uploading of their tender submission by the Tender Return Time and Date. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fa03523d-b68c-4467-8946-92ff7b6ea5aa | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Mar 2023 | | Submission deadline | 17 Apr 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Apr 2023 - 30 Apr 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £420,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTHERN CARE ALLIANCE NHS FOUNDATION TRUST | | Locality | SALFORD | | Post town | Manchester | | Postcode | M6 8HD | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Salford | | Electoral ward | Weaste & Seedley | | Westminster constituency | Salford | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79311100 - Survey design services - 79311200 - Survey conduction services ## Release History - 15 Mar 2023 at 15:09 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fa03523d-b68c-4467-8946-92ff7b6ea5aa ## Documents - https://www.contractsfinder.service.gov.uk/Notice/fa03523d-b68c-4467-8946-92ff7b6ea5aa 15th March 2023 - Opportunity notice on Contracts Finder ## Notice URLs - https://procontract.due-north.com/register - https://www.northerncarealliance.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b45e49c9-a9b5-4384-9b9d-e342afe6fde1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b45e49c9-a9b5-4384-9b9d-e342afe6fde1.json.