---
title: "Contract Award for Development of Crisis Phones Guidance"
ocid: "ocds-b5fd17-b49eaa1d-672e-4a10-b75d-728f2adda9a6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b49eaa1d-672e-4a10-b75d-728f2adda9a6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b49eaa1d-672e-4a10-b75d-728f2adda9a6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b49eaa1d-672e-4a10-b75d-728f2adda9a6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL HIGHWAYS"
published: "2025-02-10"
---

# Contract Award for Development of Crisis Phones Guidance

Buyer: NATIONAL HIGHWAYS  
Current stage: Award  
OCID: ocds-b5fd17-b49eaa1d-672e-4a10-b75d-728f2adda9a6

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## Summary

National Highways has announced the completion of a procurement process for the development of Crisis Phones Guidance under the industry category of Research and Development Consultancy Services. The project, which involves providing guidance services, will be carried out by The Samaritans Enterprises Limited, based in Surrey. The contract is valued at £25,000 and spans from 10th February 2025 to 31st December 2025. Multiple delivery locations across the United Kingdom, including Birmingham, London, and several regions such as the North East and South West, are involved in this initiative.

This tender represents a significant opportunity for businesses involved in research, consultancy, and guidance services to engage with high-value public sector projects. It is particularly beneficial for small and medium enterprises (SMEs) looking to expand their portfolio with government contracts. The contracting authority, National Highways, seeks specialised expertise in developing crisis management tools, making this an ideal contract for firms with experience in these sectors to demonstrate their capabilities and secure further business opportunities. The procurement method was a single-source requirement, indicating the specialised nature of the services needed.

## Notice

Contract Award of genuine single source requirement for Development of Crisis Phones Guidance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a9619c8f-67a5-4d80-959e-5d1c0f843213 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Single Source |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Feb 2025 |
| Submission deadline | 3 Feb 2025 |
| Future notice date | Not specified |
| Award date | 7 Feb 2025 |
| Contract period | 10 Feb 2025 - 31 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,000 |
| Lots value | Not specified |
| Awards value | £25,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HIGHWAYS |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1RN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE SAMARITANS ENTERPRISES |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 85 - Health and social work services

### Codes

- 73200000 - Research and development consultancy services
- 85312310 - Guidance services

## Release History

- 10 Feb 2025 at 09:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a9619c8f-67a5-4d80-959e-5d1c0f843213

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a9619c8f-67a5-4d80-959e-5d1c0f843213
  10th February 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b49eaa1d-672e-4a10-b75d-728f2adda9a6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b49eaa1d-672e-4a10-b75d-728f2adda9a6.json.