---
title: "Direct Payment Support Service"
ocid: "ocds-b5fd17-b4d166b3-2430-466f-ad22-8be277651a5a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b4d166b3-2430-466f-ad22-8be277651a5a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b4d166b3-2430-466f-ad22-8be277651a5a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b4d166b3-2430-466f-ad22-8be277651a5a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SUNDERLAND CITY COUNCIL"
published: "2020-06-16"
---

# Direct Payment Support Service

Buyer: SUNDERLAND CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-b4d166b3-2430-466f-ad22-8be277651a5a

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## Summary

The Sunderland City Council is procuring a contract for the "Direct Payment Support Service," classified under guidance services, located in the North East of England. The procurement process, which followed an open method, has reached the award stage as of 17 March 2020. The contract is valued at £300,000 and covers a period from 1 April 2020 to 31 March 2023. The tender period closed on 6 February 2020, and the contract details have been published as of 16 June 2020.

This tender presents significant opportunities for SMEs and voluntary, community, and social enterprises (VCSEs) interested in delivering employment support and payroll services for clients managing personal assistants. Businesses with expertise in providing guidance services, particularly in the areas of recruitment, training, and payroll management, would be well-positioned to compete. Engaging in this contract allows companies to expand their service offerings while contributing to the welfare of individuals who depend on direct payments for support.

## Notice

Sunderland City Council are procuring a contract for the provision of a Direct Payment Support Service. The service comprises of; * A Direct Payments Employment Support Service - This service will support Clients with the recruitment and selection of Personal Assistants and provide on-going employment support. * Payroll Support Service - This service will process timesheets and produce payslips on behalf of the employer to ensure the employer is aware of their obligations when paying their employees. Currently 547 clients access the Direct Payments Support Service for employment advice and support and/or payroll services, 197 clients employ a personal assistant ('PA') and there are 48 Personal Health Budget Direct Payments and both aspects of the service will be delivered by a single contractor

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bb316104-f8d0-4954-81ae-af0974ef123e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jun 2020 |
| Submission deadline | 6 Feb 2020 |
| Future notice date | Not specified |
| Award date | 17 Mar 2020 |
| Contract period | 31 Mar 2020 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | £292,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUNDERLAND CITY COUNCIL |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR2 7SN |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | St Michael's |
| Westminster constituency | Sunderland Central |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PENDERELS TRUST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312310 - Guidance services

## Release History

- 16 Jun 2020 at 10:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bb316104-f8d0-4954-81ae-af0974ef123e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bb316104-f8d0-4954-81ae-af0974ef123e
  16th June 2020 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=5c0993c8-3a39-ea11-80fc-005056b64545
  Advert

## Notice URLs

- http://www.sunderland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b4d166b3-2430-466f-ad22-8be277651a5a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b4d166b3-2430-466f-ad22-8be277651a5a.json.