---
title: "Workspace and Customer Management System"
ocid: "ocds-b5fd17-b4dd1000-cd8f-4fff-8492-30b5292c633e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b4dd1000-cd8f-4fff-8492-30b5292c633e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b4dd1000-cd8f-4fff-8492-30b5292c633e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b4dd1000-cd8f-4fff-8492-30b5292c633e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROTHERHAM METROPOLITAN BOROUGH COUNCIL"
published: "2026-06-08"
---

# Workspace and Customer Management System

Buyer: ROTHERHAM METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-b4dd1000-cd8f-4fff-8492-30b5292c633e

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## Summary

Rotherham Metropolitan Borough Council has completed a procurement process titled "Workspace and Customer Management System" under the CPV code 48000000 for software packages and information systems. This call-off contract was conducted through the G-Cloud 14 Framework Agreement, specifically Lot 2 for Cloud Software, and has been awarded to RA Information Systems. The contract, valued at GBP 51,572, will commence on 1st April 2026 and conclude on 31st March 2030, with a possible 12-month extension. The procurement method was selective, utilising a framework agreement approach, and the award was made on 31st March 2026. The delivery is scheduled in Rotherham, England, postal code S60 1AE. This stage of the procurement process is 'Award', indicating the process has reached its completion.

This tender presents significant opportunities for businesses specialising in software services, particularly those with expertise in cloud-based solutions for workspace and customer management. While the procurement has already been awarded to RA Information Systems, organisations looking to engage in similar frameworks should consider bolstering their credentials in cloud solutions, potentially increasing their chances of being selected in future tender opportunities from public sector bodies like Rotherham Metropolitan Borough Council. Small to medium enterprises (SMEs) could greatly benefit from understanding such procurement processes, even though the specific suitability criteria in this tender did not favour SMEs or voluntary, community, and social enterprises (VCSE). The engagement in framework agreements can provide a gateway to accessing continuous projects and fostering partnerships with government entities.

## Notice

Procured via G-Cloud 14 Framework Agreement (RM1557.14), Lot 2: Cloud Software. This Call-Off Contract is valid for a term of 36-months and there is an option to extend for 1 period of 12-months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5d1a412a-56c9-47a8-9f49-0fda3b037545 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jun 2026 |
| Submission deadline | 31 Mar 2026 |
| Future notice date | Not specified |
| Award date | 30 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £51,572 |
| Lots value | Not specified |
| Awards value | £51,572 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROTHERHAM METROPOLITAN BOROUGH COUNCIL |
| Locality | ROTHERHAM |
| Post town | Sheffield |
| Postcode | S60 1AE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE34 Rotherham |
| Local authority | Rotherham |
| Electoral ward | Boston Castle |
| Westminster constituency | Rotherham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RA INFORMATION SYSTEMS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 8 Jun 2026 at 08:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5d1a412a-56c9-47a8-9f49-0fda3b037545

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5d1a412a-56c9-47a8-9f49-0fda3b037545
  8th June 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b4dd1000-cd8f-4fff-8492-30b5292c633e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b4dd1000-cd8f-4fff-8492-30b5292c633e.json.