---
title: "Pre Tender Market testing: Customer Views"
ocid: "ocds-b5fd17-b4df2e42-d539-4bcb-a872-4e5a502dfa3a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b4df2e42-d539-4bcb-a872-4e5a502dfa3a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b4df2e42-d539-4bcb-a872-4e5a502dfa3a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b4df2e42-d539-4bcb-a872-4e5a502dfa3a.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "PLUS DANE HOUSING LIMITED"
published: "2018-06-16"
---

# Pre Tender Market testing: Customer Views

Buyer: PLUS DANE HOUSING LIMITED  
Current stage: Tender  
OCID: ocds-b5fd17-b4df2e42-d539-4bcb-a872-4e5a502dfa3a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b4df2e42-d539-4bcb-a872-4e5a502dfa3a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b4df2e42-d539-4bcb-a872-4e5a502dfa3a.json)

## Summary

The procurement process, titled "Pre Tender Market testing: Customer Views," is conducted by Plus Dane Housing Limited, located at Baltimore Buildings, Liverpool, UK. This tender falls within the industry category of customer survey services and is currently in the Planning stage. It was published on 16 June 2018, and the tender period is set to conclude on 29 June 2018, with the contracted services commencing the following day and ending on 1 July 2018. The procurement method does not specify details, but it is aimed at gathering insights for improving customer feedback methodologies.

This tender presents an opportunity for businesses focused on customer service evaluation and feedback collection, particularly small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs). Companies with expertise in survey services and data analysis would be well-suited to compete, as Plus Dane Housing Limited seeks innovative approaches to enhance their customer experience following service delivery. Engaging in this procurement could facilitate valuable partnerships and growth for providers who can deliver effective survey solutions.

## Notice

Customer feedback in Plus Dane is currently collected in a number of ways including end of process surveys carried out either by a third party or by Plus Dane staff, through a large scale STAR survey or one off consultations. Plus Dane is interested in hearing from providers on their approaches to collecting customer feedback, to allow us to consider a new approach and methodology to understanding the customer experience following receipt of services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/528e8a7b-e2bf-408b-947d-d39cc8fc3181 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jun 2018 |
| Submission deadline | 29 Jun 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 29 Jun 2018 - 1 Jul 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PLUS DANE HOUSING LIMITED |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L1 9EF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Canning |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342310 - Customer survey services

## Release History

- 16 Jun 2018 at 08:24 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/528e8a7b-e2bf-408b-947d-d39cc8fc3181

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/528e8a7b-e2bf-408b-947d-d39cc8fc3181
  16th June 2018 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-Liverpool:-Customer-survey-services./AM72M2942S
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b4df2e42-d539-4bcb-a872-4e5a502dfa3a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b4df2e42-d539-4bcb-a872-4e5a502dfa3a.json.
